I stayed at this hotel for 2 nights for business and the hotel was adviced by the people who organised the meeting. I was not expecting much but surprised by my stay in this small but nice hotel. If I was on vacation I would prefer to stay at a hotel closer to the metro and to the touristic places of Brussels such as Grand Place but this hotel was also at a nice area where the most famous boutiques were located (Avenue Louise) and still in walking distance to the Grand Palace if you do not mind walking 30 minutes. The rooms were clean, big enough to feel comfortable, nicely decorated. It was quiet and relaxing, and looked safe as you have to use your room key to enter to the hotel after certain time. I also forgot my engagement ring on the table whole day and found it at the same spot ; which might not be the case at lots of places. The staff was kind and very helpful and the breakfast was better than most of the 5star hotels with a good selection and variety. There was free wifi at the lobby but you had to pay if you wanted to use in the rooms, unless you make your reservation at their website- than it is free in the room as well. I noticed a very nice-looking garden outside but can not use because of the cold weather- it may be nice during summer. As a summary I enjoyed the hotel and can stay again.
If you make reservation from the hotels website, the wifi in the rooms are free
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I would like to thank you for your very kind and detailed feedback about your stay at the hotel Le Châtelain.
I am glad to read that you appreciated the cleanliness, the size and the decoration of your room.
The hotel is not located next to a metro stop, but we have a tram stop located next to the hotel and for your information this tram goes to Louise which is one of the metro stations.
It is our priority to satisfy our guests and we will continue on that way.
We really hope to have the pleasure and the luck to welcome you at the hotel Le Châtelain during your next stay in Brussels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.