I stayed there for one night in November and was not satisfied. I had stayed there three times before and everything had been OK, but not this time. I was put in a small room, due to the fact that the hotel was fully booked (I wonder why, since I had made a reservation 15 days earlier). There was a putrid smell of mildew coming from the bathroom, which was very poor as far as bathroom amenities are concerned. I was asked to give my credit card number as a guarantee for the minibar, but surprise surprise, there was no minibar. I wouldn't have minded that much, but I checked in at about 9 pm and needed to at least drink some water. The room phone was not working and I had to go downstairs to make a call (my mobile was out of service). But the worst of all was the noise made by other guests during the night. I think it was some students from some eastern European country who came and went all night long shouting and banging doors. They must have waken me at least 3 times and the one time I checked it was 3:30 am!!
I will definitely not stay at this hotel again
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- Also Known As:
- Sercotel Izan Avenue Louise Hotel Brussels
- Sercotel Izan Avenue Louise Brussels