Well, I couldn`t wait for my trip to Belgium and of course, I had seen the pictures of the hotel on the internet. I was absolutely relaxed.The thing is that not every time pictures show the reality. what happened was that we were given a very bad room. I saw there were big rooms, nicer. MY bad luck was that I was given a very small room- when I put my suitcase I was under the impression that the next minute we'll be suffocated. The room was on a wing that must have been built after the rest of the hotel. maybe they divided a big room into two- I don`t know but everything was very small- the room, the bathroom, it was almost impossible to use the toilet without knocking the receiver of the phone down. The big surprise was that I didn`t have a minibar or a fridge in the room and when I asked about it, the receptionist told me there was nothing they could do, there was not a fridge and this was it! There was no air conditioning and practicall the only way to reach the room was by elevator. There was no staircase, no stairs, which was rather unpleasant for my husband who is a bit claustrophobic. There was no balcony. All these being given I was very curious how this hotel was ranked four stars. Then I saw some other people's rooms in the opossite wing of the building, which were larger, with a very big window. The fiurniture in the room was old and didn`t look too well and the carpet looked like being dirty. The reception lounge was nice and I think the photos on the internet were taken there.Breakfast was good and tasty. I love Brussels but I don`t think I will stay at this hotel again, especially that the price was rather high for the accomodation I was given.

We loved the size on the room..nice and big. The location was great. About a 25 min walk to the Grand Place. The bathroom was nice but there was a little bit on mold in the shower. Maybe they should spray a little Tilex and they should fix it right up. Overall, it was a good stay and would consider staying again. The breakfast was ok. Good coffee and cappuccino..not too impressed with the breakfast food selection.

I stayed here with three friends over a weekend in late August. We had a double room (303) with a pull out bed and there was still loads of room! We were able to check in early and the room was very clean and tidy.The bathroom was lovely and clean with lots of little toiletries for your stay. We were able to check in early (approx 11am) when we arrived.

The lift is quite old and antiquated. There is no door on the inside but with some common sense I did not see an issue with it.

I do not agree with the review below at all. The hotel is just off Avenue Louise, a main shopping street in Brussels. The metro is a five minute walk away and we used this daily with a ten trip card, the stop is called Louise. Also just off Avenue Louise further down towards the metro there were three or four streets filled with restaurants, bars and cafes. The Vietnemese was amazing and I am posting a seperate review for this. There is also a corner shop opposite the hotel which is open late for any bits and pieces you may need.

I see no reason why this would not also be a great hotel for a business traveller as there was lots of space which can be used to work.

Overall a great value hotel which I cannot fault and I would definately visit again!

went for a city break with two friends we had booked a triple room and I was delighted with the room which was a fantastic size for all of us. It was clean and comfortable the bathroom was on the small side but beautifully done and shower was excellent. The hotel is in a more traditional style which was warm and welcoming. Staff were helpful and friendly. It was only a short walk >5mins from a metro station which gave to access to quick cheap travel across the city. All in all found it a good place to stay.