We stayed here for two nights while in town for a friend's birthday party. The location is great with a tram stop two minutes away. Lots of shopping on Avenue Louise too. The staff we very friendly and helpful (forgot a phone charger but they supplied one). We were departing on Sunday after a late night so ran a bit late but it wasn't a problem. No phone calls rushing us out or threatening a late departure charge. All in all a nice stay.

I am not exactly what this hotel is trying to accomplish by its worn out and extremely tired interior design. While I can assure I don't know from first hand knowledge, it is reminiscent of a movie depiction of a 1920s Parisian house of ill-repute. No doorman to greet guests, no offer to help with bags to go to the room, and a staff that seems completely indifferent to guests' needs.

I can't quite figure out why anyone would book this hotel--the rooms are dated and the tassled furniture in them is laughable. I would ignore this property if at all possible.

Spent one night here & that was one too many. Room was meant to be non - smoking but stank of smoke. Half the lights did not work. Room was on 1st floor; lots of noise from party in conference room. Overall overpriced and very disappointing.

I did not expect to plug in the TV myself in a very dark room and find tape holding the remote together for €228 per night.

Neither did I expect a room opposite a conference suite with a party going on until past midnight. Although my room was no smoking, the conference room across the hall was clearly full of the Cuban cigar appreciation society. My room filled with a choking smoke. Finally the party finished and great now I can sleep? No, the staff then spent the next 2 hours banging and clattering around the place tidying up. How inconsiderate for a hotel!

My only positive comment is that the TV had both BBC1 and BBC2.