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“Minor issues, but good overall.” 4 of 5 stars
Review of NH Bruxelles Grand Place Arenberg

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NH Bruxelles Grand Place Arenberg
4.0 of 5 Hotel   |   Rue d'Assaut, 15 | City Center, Brussels 1000, Belgium (Formerly NH Grand Place Arenberg)   |  
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Ranked #66 of 195 Hotels in Brussels
Halifax, Canada
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Minor issues, but good overall.”
4 of 5 stars Reviewed December 19, 2013

Perfect location from Gare Centrale and the Grand Place areas. The rooms were nice. Ours had a lot of water damage to the laminate floor and wallpaper next to the bathroom that hadn't been repaired - but nice nonetheless. The elevators are quite small, but that's only a problem if you travel very heavy.

My only big issue was with the "free" wi-fi. The amount of data they allow for a 24h period (and I'm not sure how much data was included) was only enough to check your email a couple of times and maybe plot a route on a map app once or twice. After that they charge - I think it was 6.99 euros for unlimited. If you are traveling with a data plan or don't use mobile internet then disregard, but it is a pet peeve of mine that a 4* hotel feels the need to nickel-and-dime it's patrons over things like wifi, gym access, 3 euro water and 21 euro breakfasts, since I think it goes directly to how the hotel sees its customers. NH found a loophole in its advertising of free wifi that I wasn't expecting and feel a little cheated by it.

That said, it's a nice hotel in a nice area for a decent price and my rating is based on that alone. The rant was just for me.

Stayed December 2013, traveled as a couple
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837 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2013


Conveniently located by the Grand Place. Walking distance to many attractions, shops and restaurants. It is a nicely appointed room, very clean. I enjoyed the buffet breakfast; great selection and service. Friendly staff.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2013

Excellent location and breakfast buffet. Couldn't fault it. The map which we were given by hotel was invaluable !
Will try other hotels in the chain.
Visit was to sightsee and experience Christmas market.
Not far from tube line.





  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ipswich
Top Contributor
60 reviews 60 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 17, 2013

We stayed at the nh grand place arenberg for 3 nights. The hotel is situated about a 5 min walk from brussels cental station, ideally situated to the grand place, 5mins,10mins from main xmas market. Our room (513) was located towards the back of the hotel, which made for a quieter room as the hotel fronts onto a reasonably busy road. The room itself was smallish but had everything that you needed for our stay, the bathroom was reasonably large compared to the bedroom space, the room was clean & tidy & serviced daily with fresh towels in the bathroom. We stayed room only, as when we arrived we were told that breakfast was available at an additional 21euros per person per day, which we thought was a bit pricey for a continental breakfast, there are several cafes within 2minute walk of the hotel offering excellent food choice for a fraction of the cost. The reception staff were helpful & friendly especially when we had to call a doctor late at night, the lady phoned the emergency doctor & notified us when he arrived nothing seemed too much trouble for her.There are lots of restaurants/pubs that offer good deals for dinner. We used the six nations irish bar a couple of times, good food at reasonable prices.

Room Tip: ask for a room at the rear of the building, busy road at front.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 17, 2013

Fantastic location ideal for a short break. Lovely breakfast, self service but plenty of choices. Toilet was broken when we arrived but was fixed within 30 mins. Very quick and efficient check in and polite friendly staff. Five minutes walk from town centre.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 17, 2013

Hotel staff are helpful and friendly after a good breakfast the hotel has no facilities for food or drink and except for the room you can only sit in the foyer
Hotel has no pool fitness center bar or restraunt

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 10, 2013

We found the room okay but the heating could be better, one small heater is not enough and the bathroom was cold. Breakfast was okay and whilst there was cooked food it was often cold. The free Wi-Fi was good but having to register and log on as a different user every 24 hours was a pain.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Bruxelles Grand Place Arenberg

Address: Rue d'Assaut, 15 | City Center, Brussels 1000, Belgium (Formerly NH Grand Place Arenberg)
Phone Number:
Location: Belgium > Brussels
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#33 Luxury Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Bruxelles Grand Place Arenberg 4*
Number of rooms: 155
Official Description (provided by the hotel):
NH Bruxelles Grand Place Arenberg offers an ideal location in the historical and commercial center of Brussels. The famous Grand Place and the Central Station, with local and international lines, are within a five-minute walk from our hotel. ... more   less 
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Also Known As:
Nh Grand Place Arenberg Hotel Brussels
Nh Hotels Brussels
Nh Hotel Brussels

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