We were really excited to visit this place because of all of the wonderful reviews that we read on TripAdvisor. Once we got there, we were a little disappointed. When we walked in, the entire staff was busy getting a shipment and they had a bunch of boxes lined up against the wall so that we couldn't even walk into the front part of the store. Then, one of the employees looked at my friend (who was standing there & looking at chocolate in the case) and rolled her eyes because I guess she was mad that my friend was "in the way." It was a little uncomfortable and we felt like the employees just wanted us to get out of the store. We went upstairs to get away from the chaos happening downstairs and we felt a little better because of the friendly employees upstairs. The girl that helped us with our assorted chocolates was one of the most pleasant people that we encountered on our entire 3 week Europe trip. She is the only reason that I gave this place 2 stars instead of 1. Anyway, overall we found it to be unpleasant because of the rude staff downstairs and the decision on their part to unload a shipment during the busiest part of the day.
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