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“nice place to stay near EU center” 3 of 5 stars
Review of New Hotel Charlemagne

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New Hotel Charlemagne
4.0 of 5 Hotel   |   25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium   |  
Hotel amenities
Ranked #110 of 195 Hotels in Brussels
Bergen op Zoom, The Netherlands
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“nice place to stay near EU center”
3 of 5 stars Reviewed January 24, 2013

I stayed in this hotel in a businessroom on the 8th floor. The room looks very nice but is not perfect. The bathroomfloor was not heated so very cold on bare feet, Some minor problems ,like leakage of the shower, burned spot on the blanket.Watertap not working properly, Some noice of ticking of the central heating during the night. There might be more eye for detail. However, the staff is friendly and the hotel is nicely situated near the European Union buildings.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review, February 13, 2013
Dear Mbierens,

Thanks for your comments, we appreciate all feedback. Your constructive comments will help us to improve our services and become better. I would like to thank you for your positive comments about the hotel and our friendly staff. We hope to see you again soon. Best regards.
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171 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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london
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 20, 2013

I stayed here with my wife for a weekend in November. we took advantage of the cheap rate (e50) without breakfast. the best thing about this hotel is the location. it is near the EU buildings and about four metro stops to la grande-place. the room interior and fixings are not the latest but everything works fine. staff are helpful but stay clear of the breakfast bar as it is expensive at e12. parking is free on weekends. lots of places to eat and drink near by. would definitely recommend it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Directeur at New Hotel Charlemagne, responded to this review, February 13, 2013
Dear Naste,

Thank you for taking time to write us your good impressions about the New Hotel Charlemagne and for your recommendation.

Our location in the EU quarter at only 4 stops with the metro to the city center makes it an ideal place to stay for leisure or business trip.

Looking forward to welcome you and your wife again soon. Have a nice day.
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Berkshire
Top Contributor
72 reviews 72 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 16, 2013

The great advantage is that it is a few minutes walk from the EC Schuman and Charlemagne buildings if you have business there. Another advantage is that there are lots of restaurants of all kinds nearby and Schuman metro is only minutes away.
However the hotel itself is old and, though very clean, it shows signs of wear with the fixtures and fittings.
Rooms are on the small side - OK for singles but would be cramped for a couple. Although on a street, there is little traffic and it is quiet.
Eclectic distressed wooden furniture with a reasonable space for a laptop (though no socket at desk level) plus WiFi (free but not very fast).
Avoid the breakfast at EUR 12 which is over-priced and the coffee is horrible. Go to EXKI cafe nearby for a better breakfast at half the price.
Staff are pleasant and helpful.

Room Tip: Even the rooms facing the street are quiet as there is little traffic.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review, June 26, 2013
Dear Theale.
Thank you for taking the time to write a review to us! We are glad that you enjoyed your stay at the Newhotel Charlemagne in Brussels and we would be happy to welcome you again soon.
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London, United Kingdom
Top Contributor
91 reviews 91 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 31, 2012

We took advantage of a ridiculously cheap room rate via an internet special (E40 per night plus taxes) for a weekend escape to Brussels and Bruges. The hotel is situated about 300m from Schuman metro station and very easy to reach from Bruxelles-Midi, the Eurostar station. It's about 5-10 mins by Metro into the centre of town and we explored the older parts of the city quite easily from here before heading on to Bruges.

Obviously aimed at the Mon-Fri business person with European Commission connections (it is literally across the road from the EU Commission) the hotel offered all the typical things required of busy working life. There is plenty of on street parking and it has a number of small cafes and restaurants in surrounding streets but be warned they tend to cater for Mon-Fri clientele.

Check-in was a breeze and the staff were very friendly and helpful.The room itself was clean, modern spacious with a good sized bed, a desk and chair, side chair and table and wall mounted flat screen TV. The bathroom was modern with a shower over a bath, shaving mirror and hair dryer above the vanity and the water pressure on Level 6 was great. A few drawers and a small wardrobe gave adequate storage. Only minor things that annoyed me were the fact that the only hot drink facilities in the room was a Nespresso coffee machine (at E2.5 a cup!) so I missed my morning cup of tea and that someone had locked the room safe so it could not be opened (we did inform reception but it remained locked and we just left our valuables with them whilst we were out).

We didn't eat in the hotel, preferring to try places closer to the centre of town, but the menu looked ok and the breakfast is on offer til 11.

Would recommend it as a great base if on EU related business or a weekend base from which to explore.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review, November 16, 2012
Thank you for the review of your stay with us. I am happy to hear that you had a pleasant stay with us. We hope to see you on another occasion. Welcome back!
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Heilbronn
Top Contributor
67 reviews 67 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 21, 2012

Just come back from a one night stay in this hotel. I need to say that I stayed here during the weekend, so prices were rather low - My review is based on this rate...

Pros:

- there is a few free parking lots in the hotel (this is worth a lot in a city like Brussels - I was lucky to get one)
- The area is quite quiet especially at night
- Metro station (Schuman) is just a few minutes walk away.
- City Center can be reached by walking in roughly 15 minutes.
- Rooms are very clean and tidy, we had great city view in 7th floor. Bathroom equipped with bathtub.

Cons:

- In the evening this area is quite dead. There is just a sushi restaurant and an Irish pub around the corner, that's all.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review, November 16, 2012
Dear Daniel S, Thank you very much for taking yourself time to post a review of your stay, as it is highly appreciated. We hope to see you again in the future. Welcome back to the New Hotel Charlemagne. Have a great day!
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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2012

Just come back from 2 nights here. Had 8th floor room with nice views. All clean and nicely kept - good value for money. Breakfast simple but ample for me - late breakfast time until after 11 which is great for the late sleepers like me. Staff very friendly. Location - Schuman area so perfect! Apparenty the hotel has undergone some renovations. I don't know what it was like before but I'd happily go back at that price - it gave me what I needed - a nice and quiet and comfortable room.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review, September 18, 2012
Dear Patnikh, Good Afternoon, Thank you for your review of the New Hotel Charlemagne, Brussels. Glad to know that you enjoy our facilities and the amenities it offers. We are looking forward to your next trip to Brussels!
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Additional Information about New Hotel Charlemagne

Address: 25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#54 Luxury Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Hotel Charlemagne 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
New Hotel Brussels

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