We spent 5 nights here and my experience was far from good. However, I will make sure this is a balanced review. I travel the world on business, but we were here on vacation this time. On the positives, the lobby is lovely; spacious, comfortable, relaxing. The bar is also very nice. They have big over-stuffed sofas and chairs with a beautiful wooden bar in the center. Great place to enjoy a cocktail or two - they have a very wide range of drinks available. The rooms are comfortable and very spacious; king bed, big desk, side chair & table. Bathrooms are almost as big as the bedrooms! The waiters in the bar were very friendly and attentive (maybe that's because we were there so much??). Breakfast was lovely. Tons of selections from cereals, breads, fruits, yoguart, crepes, meat, fish, cheese, etc. There was something for everyone! There were several companies in the hotel for meetings and you could tell this was more of a business hotel. On the not-so-positive side, as tourists, you often need help from the front desk. They were never really helpful; could not recommend dinner restaurants for us, didn't speak english all that well; would not give us more than one 15 minute voucher for the internet (!). We ended up feeling a bit frustrated by their unhelpfulness. There was no coffee or tea available in the rooms. They say they're air conditioned, but be careful to check first. They have a color-coded list of rooms where the A/C works and where it doesn't. They told us we had A/C but when it didn't work and we went back to the front desk to inquire, they pulled out their color coded sheet, found our room, saw the big red "no" on it and said to us, "oh yes, we know you don't have any air." If they knew that up front, they should have told us. Also, our room phone stopped working when we were there. We could hear people, but people couldn't hear us. When we told them about that, they said, "oh sorry". Never attempted to fix it. It was also very expensive for everything - more so than Paris where we stayed the previous week. Our "incidentals" were almost 250 euros for nothing more than water and wine from the hotel bar. If you're on business from a European country, I'm thinking this would be a nice place to stay. But if you're from outside of Europe or on vacation and will require a little more attention and help, you'll want to rethink your choice. We all agree that we will not be staying here again.
- Also Known As:
- Le Plaza Brussels
- Le Plaza Hotel
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