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“No "service"” 1 of 5 stars
Review of Tout Bon

Tout Bon
Rue du Luxembourg 68, Brussels 1000 , Belgium
02.230.42.44
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Ranked #1,070 of 2,576 Restaurants in Brussels
Cuisines: Coffee Shop, Bakeries, European
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Brussels, Belgium
Senior Contributor
37 reviews 37 reviews
31 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
“No "service"”
1 of 5 stars Reviewed July 30, 2012

Rude and arrogant staff will greet you from the start - its as if you have asked a stranger on the street to go home and make you a coffee. If you dare to take a seat outside without asking them then you can find yourself in trouble - if you ask them if you can sit down they basically raise their eyebrows and say "as you wish"!!!!!Incredible. I couldnt tell you about the food as I quickly left. Not sure how it survives.

  • Visited July 2012
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

Visitor rating
    15
    23
    9
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brussels, Région De Bruxelles-Capitale, Belgium
1 review
1 helpful vote 1 helpful vote
“Too bad”
1 of 5 stars Reviewed July 29, 2012

we waited 30 minutes before serving even if three waiters said they are coming. A baker's cart is not just made ​​of brown bread. The server had ask twice the order. In the end, ridiculously small plates, some of the canceled order due to insufficient stock, but without telling us. Missed part of the command while all of it is the addition. They do not accept luncheon vouchers. The staff is not smiling, not friendly and never look room .... Really discouraged ...

  • Visited July 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
18 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Service so bad that it becomes entertaining”
2 of 5 stars Reviewed July 23, 2012

Even by Brussels standards, Tout Bon wins a gold medal for bad service. I would imagine that I could find a warmer welcome by knocking on a random door nearby and demanding the person living there to make me a coffee. If you're in the mood for it, it can be a laugh to see just how coldly you will be addressed.

Tout Bon has a prime location and like most places that do in Brussels they take it as an opportunity to be ignorant, because another chump will be along later. The coffee is OK and the baked goods are passable but the price is rather high. Avoid and go to Karsmakers around the corner, which people seem increasingly to be doing.

  • Visited May 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asuncion, Paraguay
Top Contributor
705 reviews 705 reviews
522 restaurant reviews
Reviews in 187 cities Reviews in 187 cities
1,361 helpful votes 1,361 helpful votes
“Worse than their food there's only their service...”
1 of 5 stars Reviewed June 20, 2012

I went inside and asked if there was a table for two outside, and the reply I got was "You can go and see". Not a good start... We thought to go away, but since we were a tad late, we sat down and ordered. My friend's salad was at best mediocre and my meat was tough, tasteless and badly cooked. The decor is not bad, but too reminiscent of a chain of (good) bakeries of Belgium, now present worldwide, so it's not original, just a copy. Forget this place, it's really not worth even trying or giving them a second chance.

  • Visited June 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Top Contributor
154 reviews 154 reviews
100 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
63 helpful votes 63 helpful votes
“Nice place but could be even better”
3 of 5 stars Reviewed February 12, 2012

This was my second visit to 'Tout Bon' and I have to say it hasn't changed. It's a nice place, however more attention to detail could make it even better: some of the waiters could be more friendly for example, the bathrooms could be cleaner and the food could be as tasty as it sounds on paper.

  • Visited February 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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