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“Nice location - great interior” 3 of 5 stars
Review of Crystal Lounge

Crystal Lounge
Avenue de la Toison d'Or 40, Brussels 1050, Belgium
003225496144
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Ranked #406 of 2,505 Restaurants in Brussels
Price range: $45 - $89
Cuisines: Belgian, Mediterranean, International
More restaurant details
Restaurant details
Good for: Outdoor seating
Dining options: Breakfast/Brunch, Reservations, Late Night
Antwerp, Belgium
Senior Contributor
37 reviews 37 reviews
17 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
“Nice location - great interior”
3 of 5 stars Reviewed March 20, 2012 via mobile

I made a reservation by phone , and i was already surprised that the guy didn't ask for the hours, nevertheless I trusted him , as I wanted to invite a friend for dinner in this great hotel but.... What a disappointment .

Arrived in the resto , which was busy, I didn't feel very welcome and needed to wait long before I got their attention.
Waiter asked me if I had a reservation , and I did, but he couldn't find it... I needed to wait as his would check with the manager.
After 5 min the manager re asked if we had a reservation as they couldnt find it.
No problem, we will fix it, please go to the bar and I will find a solution... Without offering a drink , we waited another 15 mins... Finally we had a table, but it took another 20 mind before someone asked what we wanted to drink...
Anyway dinner was nice but nothing special.
So overall I was a bit disappointed in this restaurant.
I will go back but only for a drink so I don't need to make a reservation.

I will recommend it to friends for a drink but not for a dinner.

Please see my comment as a feedback to improve the service/ welcoming your guest

Thanks
V

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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81 reviews from our community

Visitor rating
    26
    32
    14
    8
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Edinburgh, United Kingdom
Top Contributor
86 reviews 86 reviews
50 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
“Stylish”
4 of 5 stars Reviewed March 5, 2012

Stayed in the hotel and this was a classy place to finish the evening. DJs on both nights playing background music. Not cheap

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
metz
Contributor
20 reviews 20 reviews
8 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“excellent food, and cocktails”
4 of 5 stars Reviewed February 27, 2012

the crystal room is a really nice place with an elegant decoration. The food was exquisite.

Visited February 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Disappointing”
2 of 5 stars Reviewed February 17, 2012

Very slow service, food mediocre but very expensive. Don't bother

Visited February 2012
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Senior Contributor
31 reviews 31 reviews
8 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Innovation & Cocktails”
5 of 5 stars Reviewed January 2, 2012

We stayed at the hotel which was nice as we were so close. But when we checked in the staff told us we must visit the bar as it hosts some of the best bartenders in Belgium. They were right!

You can always tell a good bar by the kind of ice they serve and at the Crystal Lounge they serve huge round balls of ice, slushy ice, chipped ice and more. Each ice is a compliment and serves it own purpose to the type of drink you are enjoying.

They have a large menu of drinks and the staff is very knowledgable. The decor is also very pretty! I had the caviar dream champagne drink which was like a science experiment. A lot of fun to make and drink!

If you are in Brussels and like a sophisticated cocktail, this is your lounge.

Visited December 2011
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