I have been to this restaurant about three times for dinner, so I feel qualified to comment. The atmosphere of the place is super, with tall ceilings, genuinely old world feel, and a pretty unique mezannine floor/balcony inside. There is also a second story floor where you can eat when there are a lot of people and that room has a great view of the Rubens church on the square. As to the food:
The menu is extensive with varied options. I especially have enjoyed the moules when in season. An excellent choice are the salads too...I had one with shrimp that was excellent in taste and very filling--which was surprising. The dish was made with fresh salad topped with medley of vegetables that were wok'ed. The shrimp/gambas were fresh as well. I suspect the cook is a real chef, but in typical european fashion is not featured the way is fashionable nowadays in the US.
I did read some of the previously made comments by other patrons. I would agree that in general, Belgian customer service is can be lukewarm. Doesn't bother me as long as it is professional and efficient, and it seems that this is what you get in pretty all places I went to in Belgium. Waitstaff is prompt and usually anticipates your needs. Just don't expect them to be your buddy. Since they are less dependent on tips than in the US, you won't get them to try and charm you to no end--which I actually prefer.
Summing it all up: I find this to be a pretty magical location with excellent food for reasonable money. BTW, it seemed to me that most other patrons were local Antwerpians, which underscores the value imho.
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