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“Perfect location and lovely service” 4 of 5 stars
Review of Hotel Matelote

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Hotel Matelote
3.0 of 5 Hotel   |   Haarstraat 11A, Antwerp 2000, Belgium   |  
Hotel amenities
Ranked #12 of 77 Hotels in Antwerp
Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Perfect location and lovely service”
4 of 5 stars Reviewed April 6, 2014

We stayed for a week end in spring and the hotel is conveniently located in the centre.

The staff is nice and very helpful and the room nice, clean and with a good bed.

Also, right next door is Invincible, an excellent restaurant for both lunch and dinner.

Stayed April 2014, traveled as a couple
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212 reviews from our community

Traveler rating
    94
    74
    30
    14
    0
See reviews for
10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Rehoboth Beach, Delaware, USA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 25, 2014

This hotel is in a great location, its a quiet street very close to the center square. The staff at the hotel are extremely helpful and always pleasant. They try to help you with anything. We had the top floor room which was very large with a view of the city. The only problem is the lack of elevator, it is fine for walking up and down during your stay, but with suitcases it is a challenge. Thanks for a great stay!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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manchester
Top Contributor
348 reviews 348 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed March 10, 2014

Excellent location as its right in the centre of the old town. We had two of the smaller rooms but they were fine overall. Very clean and staff very helpful. Not perfect but any problems were rectified soon. Well recommended.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorgues, france
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 7, 2014

We stayed two nights here and were quite pleased with the hotel, especially the location. The staff was nice and tried to help, but not very well informed.
We still liked our stay and would come back.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shepperton, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2014

Stayed for 1 night 16 Oct. Loved this hotel. Smal, unique and stands out from the crowd. Staff very helpful and friendly. We were upgraded and had a lovely big room with a sofa. Contemporary boutique style hotel in an excellent position to see Antwerp. Would definitely stay again

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2013

We stayed during the week at the end of October. We choose this hotel based on the Tripadvisor ratings and the good location. Are stay was excellent. Finally we found a hotel where you are actually looking forward to go back to after your dinner!

- Location is perfect. The little streets around the Cathedral are full of people during the day but nice and quit in the evenings. Trams to everywhere leave from Groenplaats.

- Room was very nice. We decided to go for the deluxe room as it was slightly bigger. The rooms are large for European standards. The rooms were clean and well furbished. Room nr. 5 was nice with the Cathedral view and the funky lights. Softdrinks in the minibar were free and were stocked up every morning of our stay.

- Service was as it should be. There was always someone behind reception even though the hotel has only 10 rooms. The staff was well trained and educated. They took a lot of time to explain us the where to go and what to do during our stay. The GM himself was available during our stay and helped us on our way for the transport. One of the reception guys (a student from the Hotelschool) took extra time to show us around and explain a lot of things about the hotel.

- Breakfast was served in a nice area. Everything was fresh and well stocked. Even though there are many place around to go for breakfast I would still like to advice to go at least once for breakfast since the room is nice. There was a nice outside space on a courtyard that could be used as well in the summer.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Fife, Scotland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

Antwerp is a beautiful city - a very walkable. But staying in the heart of the old town is very special and this hotel ticks all the boxes. Exceptionally friendly and accommodating staff and a lovely room (be warned, though, there were two long and steep flights of stairs). But, boy, was it worth it. We had a large loft-style room with big bed, seating area and huge bathroom and, most special of all, a view of the roof-tops of Antwerp, including the cathedral. I loved it. We were right in the middle of town so breakfast (we chose to eat out) and dinner were on the doorstep. And there's all that delicious Belgian chocolate to hand. What's not to like?

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Matelote

Address: Haarstraat 11A, Antwerp 2000, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#6 Romantic Hotel in Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Matelote 3*
Number of rooms: 10
Official Description (provided by the hotel):
Situated in the peaceful Haarstraat the Hotel is ideally located in the old centre of Antwerp, a stone's throw away from the city's cultural highlights and some of its best shopping. 10 Individually designed rooms. Broadband internet, flat screens, cable TV, in-room safes, minibar and a music system in every room. There is no elevator. ... more   less 
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Also Known As:
Matelote Hotel Antwerp

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