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“Very good.” 4 of 5 stars
Review of Ibis Styles Antwerpen City Center

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Ibis Styles Antwerpen City Center
3.0 of 5 Hotel   |   Koningin Astridplein 43, Antwerp 2018, Belgium (Formerly All Seasons Antwerpen City Center)   |  
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Hotel amenities
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EARLY BOOKING - UP TO 30%
Ranked #45 of 77 Hotels in Antwerp
Blankenberge, Belgium
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Very good.”
4 of 5 stars Reviewed November 19, 2013

Excellent location, very close to the station and the shopping streets. Just take earplugs cause there is street noise. Friendly staff, descent breakfast with enough choice. Room was clean and no complaints about the bed. Would stay here again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken_ISACC, Guest Relations Manager at Ibis Styles Antwerpen City Center, responded to this review, November 27, 2013
Dear patten13,

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Antwerpen.

Kind regards.
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454 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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scotland
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 6, 2013

I revisited this hotel almost exactly a year after my previous visit. I was in the same room [having requested "something at the back like I had last year"] as before. If anything it was a touch fresher than before -Assume it had been re-painted in the interim. Everything else was of a good standard and I found the service excellent -- no request too small- remembering details etc. I will use this as my Antwerp base for the foreseeable future. Excellent value, central, safe location and very well managed.

Room Tip: The front is directly on Konnigen Astridplein and thereby a bit noisy. Double glazing etc is very e...
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken_ISACC, Guest Relations Manager at Ibis Styles Antwerpen City Center, responded to this review, November 27, 2013
Dear ugieb151,

We would like to express our appreciation to you for taking the time to writh a review of ibis Styles Antwerpen City Center on Tripadvisor.

We are so happy you enjoyed your stay and look forward to welcoming you again.

Thank you for your continued support and we hope we will have the pleasure of serving you and your family again soon.

Warm regards.
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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 4, 2013

Stayed here for one night, luckily it was no more than that! We were put on 2nd floor facing the busy square, even with closed windows you could hear people chatting outside and the party at the club right underneath... plus each time a tram would go past the whole room would vibrate. As I pointed this out to the reception staff (all very young, early 20s max!) they kind of shook their heads as if to say 'what do you want me to do about it'.
Wi-fi did not work at all, we had excellent signal but the speed was so weak that it could not even refresh a facebook page. When we told reception the girl said the wifi on her mobile works fine so it must be our devices (which by the way worked everywhere else!!!)
The PC in the lobby was just as bad, with limited choice of pages you could load (most of which simply did not work).
The bed was so uncomfortable, each time my boyfriend moved, the whole mattress would move, so no sleep from noise and no sleep from discomfort! Really would not recommend.
Breakfast was nothing special, but I suppose was the best 10 mins spent in that place!
Ah also the pipes in the shower made this horrible loud piercing noise, a bit like nails on a blackboard. But maybe it's their way of perking you up after a sleepless night!

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken_ISACC, Guest Relations Manager at Ibis Styles Antwerpen City Center, responded to this review, November 26, 2013
Dear Chiara_dn,

We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Antwerpen.

It is with sincere regret that we note your dissatisfaction with our service and facilities.

I can assure you that the necessary steps have been taken to avoid such inconvenience.

We hope the experience will not alter your confidence in ibis Styles Antwerpen City Center and that you will give us the opportunity of welcoming you again.

Warm regards.
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Pune, Maharashtra, India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 29, 2013 via mobile

The hotel was on a very busy street . Too much chaos around. It was hot that night and there was no air conditioning so we opened the window . Couldn't sleep all night. If window open too much noise else it's too hot !! Also the wi-fi wasn't working and when we informed them, the staff didn't bother to sort it out . Don't stay here even if on a budget.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthias M, General Manager at Ibis Styles Antwerpen City Center, responded to this review, October 16, 2013
Dear Pooja_Chavan,

We would like to express our gratitude to you for taking your time to write a review after your stay in our hotel.

The central location and it's local nightlife make it indeed vibrant, especially on weekends, which is part of what attracts many of our guests. We do offer quieter rooms on the back side that can be reserved upon request.

Our Director of Engineering has attended to the problem regarding the internet, for which we apologize.

We thank you very much for your patronage and look forward to having you back with us soon.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
carlisle
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 24, 2013

Stayed here for 1 night and for the price of £65 everything was fine. Check in was a bit of a long drawn out affair as they could not find our booking and the receptionist had not the best grasp of English. Being so central, we were rather surprised that the hotel had access to a secure car park which was an added bonus. Room was clean and comfy if a little basic. We overlooked the central station and zoo and the area was a little noisy and the room was not very well sound proofed. Breakfast was included in the price and either we were late up of the variety was limited, but it was still sufficient to satisfy our needs. Overall, very central for shops, cafes, sightseeing etc and great for a budget. Well done Ibis, we would stay here again but don't expect any major luxury here as it is basic and budget.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthias M, General Manager at Ibis Styles Antwerpen City Center, responded to this review, October 16, 2013
Dear ljt155,

May I offer a personal thank you for sending a review of our hotel to Tripadvisor.

Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which ibis Styles is renowned.

We are so happy you enjoyed your stay here in Antwerpen with us and look forward to welcoming you again.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Antwerpen City Center

Address: Koningin Astridplein 43, Antwerp 2018, Belgium (Formerly All Seasons Antwerpen City Center)
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #45 of 77 Hotels in Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Antwerpen City Center 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
All Seasons Antwerpen City Hotel Antwerp
Agora Hotel Antwerp

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