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“Brilliant Hotel in the Middle of the Action” 5 of 5 stars
Review of Hilton Antwerp Old Town

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Hilton Antwerp Old Town
4.0 of 5 Hotel   |   Groenplaats 32, Antwerp 2000, Belgium   |  
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Ranked #4 of 77 Hotels in Antwerp
Darwin, Australia
Top Contributor
246 reviews 246 reviews
46 hotel reviews
Reviews in 67 cities Reviews in 67 cities
162 helpful votes 162 helpful votes
“Brilliant Hotel in the Middle of the Action”
5 of 5 stars Reviewed February 8, 2014

Wow, what a surprise this hotel was.

We arrived and our booking had been cancelled even though it still was listed in my membership bookings. Someone internally had accidentally cancelled our book. Not to worry a young manger by the name,'Willum', I believe sorted it all out. It just took a little more time at the counter.
This is one of those Hiltons that have NOT dropped their standards which means the service is outstanding, staff are well trained and respond positively to all questions you ask and actually look like they want to be there to help you.
The executive lounge was outstanding and it is good to see that there are still some Hilton that operate a proper executive lounge as there are several Hiltons that have lost this part and still charge the prices they do for executive rooms.
The lady, Anya, that seemed to be the more experience staff member in the executive lounge was outstanding, she handle all requests and questions professionally with a smile. WOW, she made out trip there. The executive lounge does not have spirits but still offer the mixers to go with them if you want to bring your own during cocktail hour. It is understandable why spirits are not offered as this would eat into the budget but to still have the mixers and not complain about us taking our gin to the lounge really did make it feel like a magical place. The DoubleTree Hilton in Westminster in London need to take a lesson from this place on how to run a club lounge. I have written that review as well if you are interested.
Rooms - very large, comfortable, clean and maintained very well.
Restaurant - exceptional quality of food served with outstanding service. A great view over the main mall so wonderful for an extended lunch people watching or even a business lunch.
Front Foyer - very inviting and a great place to sit waiting or for a coffee.
Overall an outstanding hotel obviously being managed well with trained staff.
I could not rate this hotel higher.

Room Tip: Take an executive room for the extra price as the executive lounge is an amazing experience. It is...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,116 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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bergamo, Italy
1 review
5 of 5 stars Reviewed January 27, 2014

Very very nice stay! I'll come back soon! Located in the city center 5 minutes walking from Cathedral. I suggest for business or leisure trip! Very nice hotel Stephanie and all front desk team are very kind!

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 17, 2014

I'll keep this short and to the point. For years I've stayed in one of the two Radisson Blu hotels on either side of the city. This time, I happened to be put in the Hilton and I'm thrilled.

-Big Rooms
-Bathroom has a shower and a tub
-Blazing fast internet
-Window opens even on the fifth floor (i prefer fresh air when possible)

Also, the location right on the main square cannot be beat. I'm very happy I'm here.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Den Haag, Nederland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2014

Overviewing one of the Christmas shopping markets on the main square in the center. Plenty of restaurants in the neighborhood and good metro/bus connections, which will take you outside of the city center within 10 minutes. Rooms are a bit old fashioned, but I guess that's how European Hilton hotels are best described. Breakfast was great.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nivelles, Belgium
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 12, 2014

You couldn't ask for a better location for dining, shopping and sight-seeing. It is about a fifteen minute walk from the train station, but it's a large shop-lined boulevard and easy to find. The hotel is lovely and our deluxe room was spacious and clean, as was the bathroom. The bath towels are large, though a bit skimpy, and the toiletries are very nice. The only negatives are that breakfast and wifi are not included.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Antwerp, The Netherlands
1 review
5 of 5 stars Reviewed January 6, 2014

We believe we selected the best hotel, for service, quality, value and location. The Hilton delivered across every point. Highly recommend the hotel and the city, looking forward to returning for a slightly longer stay to take in more of the cities night life.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 3, 2014

We had a great 2 days at the Hilton with a lovely meal on New Years eve. The hotel is not as grand as some of the other HIltons but is centrally located and within easy access of the main railway station (about 10 minutes walk or 3 stops on the local tram).

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Antwerp
#3 Luxury Hotel in Antwerp
#4 Romantic Hotel in Antwerp
#4 Business Hotel in Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 
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Also Known As:
Hilton Antwerp
Antwerp Hilton

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