Wow, what a surprise this hotel was.
We arrived and our booking had been cancelled even though it still was listed in my membership bookings. Someone internally had accidentally cancelled our book. Not to worry a young manger by the name,'Willum', I believe sorted it all out. It just took a little more time at the counter.
This is one of those Hiltons that have NOT dropped their standards which means the service is outstanding, staff are well trained and respond positively to all questions you ask and actually look like they want to be there to help you.
The executive lounge was outstanding and it is good to see that there are still some Hilton that operate a proper executive lounge as there are several Hiltons that have lost this part and still charge the prices they do for executive rooms.
The lady, Anya, that seemed to be the more experience staff member in the executive lounge was outstanding, she handle all requests and questions professionally with a smile. WOW, she made out trip there. The executive lounge does not have spirits but still offer the mixers to go with them if you want to bring your own during cocktail hour. It is understandable why spirits are not offered as this would eat into the budget but to still have the mixers and not complain about us taking our gin to the lounge really did make it feel like a magical place. The DoubleTree Hilton in Westminster in London need to take a lesson from this place on how to run a club lounge. I have written that review as well if you are interested.
Rooms - very large, comfortable, clean and maintained very well.
Restaurant - exceptional quality of food served with outstanding service. A great view over the main mall so wonderful for an extended lunch people watching or even a business lunch.
Front Foyer - very inviting and a great place to sit waiting or for a coffee.
Overall an outstanding hotel obviously being managed well with trained staff.
I could not rate this hotel higher.
- Official Description (provided by the hotel):
- Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hilton EMEA, Orbitz, Expedia, Cheap Tickets, Hotels.com, Booking.com, EasyToBook, Despegar.com, Priceline and Agoda so you can book your Hilton Antwerp Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Antwerp
- Antwerp Hilton