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“The best Hilton I have been to.” 5 of 5 stars
Review of Hilton Antwerp Old Town

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Hilton Antwerp Old Town
4.0 of 5 Hotel   |   Groenplaats 32, Antwerp 2000, Belgium   |  
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Ranked #4 of 77 Hotels in Antwerp
Terceira, Portugal
Top Contributor
203 reviews 203 reviews
37 hotel reviews
Reviews in 72 cities Reviews in 72 cities
139 helpful votes 139 helpful votes
“The best Hilton I have been to.”
5 of 5 stars Reviewed February 5, 2013

I have stayed at this location on 2 separate occasions with my family and both times were incredibly phenomenal. My father-in-law is a world traveler and has been very many places and knows the best of the best and he even says this is his favorite hotel! The executive lounge is sensational and makes you feel like a VIP! They have a wide variety of wines, beer, soft drinks, and liquors available that are changed out throughout the day. They also offer a variety of small snacks as well, the crap rangoon was just one of my many favorites. There breakfast spread is delicious and includes meats, cheeses, pastries, and much more. The rooms are very comfortable and large and the staff were very accommodating. This hotel is perfectly located right in the center of everything and is surrounded by many great restaurants and shops. I simply cannot say enough great things about this Hilton!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, February 19, 2013
Dear EatDrinkTravel2009,

Thank you for taking the time to share your review of our hotel here on Trip Advisor.

I was happy to read that you enjoyed your stay with us, and that the quality of our rooms, service, and facilities met with your satisfaction during your recent stay in Antwerp. It is especially great to hear that we are your favorite Hilton Hotel. We hope we will remain so for many years to come.

Thank you again, and we do hope to be able to welcome you back on your next visit to Antwerp.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2013

We got a last minute deal on an Executive Room for one night and it was everything a big hotel experience should be. Good size room with every amenity you could want, great bathroom, very comfy beds, executive lounge with free food and drinks included. Great breakfast and excellent service. My only gripe if they charge for Wifi.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, February 19, 2013
Dear Jasper J,

Thank you for taking the time to share your review of our hotel here on Trip Advisor.

I was happy to read that you enjoyed your stay with us, and that the quality of our rooms, service, and facilities met with your satisfaction during your recent stay in Antwerp. Please be aware that we now offer complimentary internet in all public spaces of the hotel.

Thank you again, and we do hope to be able to welcome you back on your next visit to Antwerp.
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Milan, Italy
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 28, 2013

Great Hilton hotel located on the main square in Antwerp, a few minutes from all attarctions and business venues.
Big room, vry confortable beds with great linen and a great marble bathroom.
Breakfast in a lovely sunny patio overlooking groenplaats with great choice of sweet and sour food, good choice of tea and very tasty coffee.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, February 19, 2013
Dear William 1978,

Thank you for taking the time to share your review of our hotel here on Trip Advisor.

I was happy to read that you enjoyed your stay with us, and that the quality of our rooms, service, and facilities met with your satisfaction during your recent stay in Antwerp.

Thank you again, and we do hope to be able to welcome you back on your next visit to Antwerp.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2013 via mobile

We stayed one night here. Location is perfect, right in the center of Antwerp at a few paces from the cathedral. Staff is great, but the hotel is a bit outdated. Everything in the room is all right, clean & comfortabel, but you can see the wear & tear of "ages". Also there is no free wifi.
The hotel is fine for sleeping well, but you shouldn't go there for a romantic weekend out; therefore it's too much of a business hotel.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, February 19, 2013
Dear Onno1970,

Thank you very much for taking the time to share your review of our hotel here on Trip Advisor.

We are all very pleased you enjoyed your stay with us, and we do hope to be able to welcome you back again soon.

Thanks again.
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Switzerland
Top Contributor
61 reviews 61 reviews
49 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 27, 2013

The hotel is so well located, you can say the Cathedral from the rooms/breakfast room and are literally in the middle of the historic city Centre, The staff was very welcoming and professional. The hotel is spread over several connecting building so it can be quiet a walk to reach your room. My Room was big enough, large bathroom, the decoration is very classical, not "trendy", all the furniture were in good condition and it was very clean. Late check out was no problem with was nice. The breakfast was included in the rate and the choice was big enough. My only bad point would be the 15 Euro for internet, that's really too much for something you get for free in so many places and cheaper hotel. Overall it is a great property and I will definitely return if I go back to Antwerp

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, February 19, 2013
Dear SvenZH,

Many thanks fro taking the time to write your very positive review here on Trip Advisor.

We greatly appreciate your super comments, and we all do hope when you travel back to Antwerp we will have the pleasure to welcome you back.

Thanks again!
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Stoke-on-Trent, United Kingdom
Top Contributor
277 reviews 277 reviews
98 hotel reviews
Reviews in 92 cities Reviews in 92 cities
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed January 21, 2013

Stayed here last Tuesday in a very snowy Antwerp!
Check-in was good, room was very large with high quality fittings. It was called a 'Junior Suite' but really, it was a massive room and actually wasted space. Nevertheless, the bed was comfy and it more than served its purpose.
Didn't eat in the hotel so can't comment but did have a couple of cheeky nightcaps in the bar before turning in and the service ant atmosphere were both excellent.
I used the gym in the morning which is a little difficult to find as even though it's on the first floor, access is gained via the lobby up a separate stairway and I had to ask directions.
No hesitation in recommending this hotel for business or pleasure.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, January 24, 2013
Dear timchambola,

Thank you for taking the time to share your review of our hotel here on Trip Advisor.

I was happy to read that you enjoyed your stay with us, and that the quality of our rooms, service, and facilities met with your satisfaction during your recent stay in a very wintry Antwerp.

Thank you again, and we do hope to be able to welcome you back on your next visit to Antwerp.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Top Contributor
74 reviews 74 reviews
54 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 20, 2013

I stayed this hotel in Oct-11 first and again in Oct-12, very good hotel in city center, many reastaurants aroud if you are visiting from Asia you would get each type of food aroud since there are India, Japanese, Indonesian, Thai, Chinease etc restaurants available arouf Hilton. The Cathedral is located just outside, you can enjoy the early morning view of the cathedral from the Cafe while enjoing your complementary breakfast.
Rooms are spacious, clean, staff is friendly and helpful. Hotel look is also very good. So if you would be visiting Antwerp Hilton is the perfect place.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertKrygsman, General Manager at Hilton Antwerp Old Town, responded to this review, January 24, 2013
Dear Bharat188,

Many thanks for your very kind review posted here on Trip Advisor.

I am very happy you enjoyed our hotel, our great location and our team of hospitality minded professionals. It seems you likewise enjoyed our beautiful and historic city.

Thank you very much again, and I hope we have the pleasure to welcome you back to our hotel again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Antwerp
#3 Luxury Hotel in Antwerp
#4 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
Official Description (provided by the hotel):
Awarded the 2012 Trip Advisor Certificate of Excellence, the Hilton Antwerp Old Town is an elegant hotel housed in an historic building of architectural importance, in the most central, prime location of any hotel in Antwerp, right on the Groenplaats Square. This luxurious hotel is within walking distance of the finest shopping the city has to offer, the best museums are a brief walk away including the fantastic new MAS, nightlife and fine dining all within 5 minutes walk of the hotel. Hotel facilities include the largest guest rooms in Antwerp with marbled bathrooms (with separate stall showers), Flat Screen TV's, minibar, coffee/tea making facilities, wifi throughout (at a fee), and for those needing that added bit of luxury, the Hilton Antwerp Old Town has the only true Executive Floor concept in Antwerp, with a classically elegant lounge and an exclusive outdoor terrace. For families, the hotel offers family rooms and family suites for up to 4 Guests. The new restaurant of the hotel "Brasserie Flo Antwerp", opened since July 2014, brings you the delights of a world-class brasserie on the Groenplaats. It is opened all day long from breakfast to dinner. This new Brasserie, combining stylish decor with inspired food and skillful, dedicated service, offers authentic French-Belgian cuisine using nothing but the freshest and finest products. The seafood counter brings the variety of this fabulous food from an abundant plateau fruits de mer to lobster dishes. Pass by the Bar and be surprised tasting some local beers or home-made cocktails. For meetings and galas, the Hilton Antwerp Old Town houses the elegant Belle Epoque Ballroom, the largest hotel ballroom in Belgium along with 11 other flexible and functional meeting rooms. Additionally, the hotel offers a 24 hour rooms service and renovated Lobby Lounge to take a coffee or savor the signature Royal Sinjoor High-Tea. There is a public Parking Garage on Groenplaats with direct lift access to the hotel lobby (via -1st floor of the parking). ... more   less 
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Also Known As:
Hilton Antwerp
Antwerp Hilton

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