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“Good location and Services” 4 of 5 stars
Review of TOP Hotel Hyllit

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TOP Hotel Hyllit
4.0 of 5 Hotel   |   De Keyserlei 28-30, Antwerp B-2018, Belgium   |  
Hotel amenities
Ranked #13 of 77 Hotels in Antwerp
Vitoria, ES
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Good location and Services”
4 of 5 stars Reviewed July 11, 2014

I stayed 1,5 month in this hotel and the location is one of its best benefits. Less than 5 minutes walk from central station and ten to fifteen to get to the main touristic areas. Although the room service lacks in options, the hotel offers a health center for those who like to exercise while in a business trip.

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
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    28
    14
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Wellington, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Fabulous Hotel near central station , rooms spacious and comfortable Staff very helpful and friendly, car parking available for 18 euros per night, breakfast included, but as we had to leave very early a take away breakfast was provided, Sauna Steam Room and swimming pool were a great addition, old town about 15 minutes walk but well worth a visit

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 8, 2014

Hylitt hotel remains one of the best for those working in the diamond district. The rooms- by no means five star- are good enough for a few days stay. The staff are attentive, the breakfast is excellent and the bar in the hotel is very pleasant although often very quiet.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Kuwait City, Kuwait
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 6, 2014

I stayed here last night and oh boy I can't wait to get home to go to bed. I had the worst night sleep ever because the bed was hard, pillows were hard and sheets were very low quality (the Cotten was cottoned up like in balls very cheap) and the AC would not cool the whole night. We tried talking to the reception but they couldn't do anything about it. The location of the hotel is perfect for whatever reason you would be visiting Antwerp. The room is nice and quit corridors; didn't hear the elevator even though we were in room 533.
I liked the location but I will not stay here ever again because of the bedding and AC. There are better four start hotels in the area for a very good night sleep!

Stayed July 2014
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Porto, Portugal
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 5, 2014

Stayed for 1 night on business, great location (2min walk from central train station), nice facilities, European breakfast and nice rooms. Staff is friendly.
If you want to be near the center in Antwerp this is a good choice at a fair price. Between €110 and € 150

Stayed June 2014, traveled on business
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Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 29, 2014

This Hotel is almost near the Diamond District and a short walk away from the Grand Market and the Central Railway Station.
The rooms are Basic and Comfortable, especially the Bedding is Cozy and one would get a good night's sleep! There is even a Java Coffee Maker in the room with 2 Complimentary Sachets of Good Java Coffee. A Flat screen TV with Auto Control on the Volume (good in order not to have neighbours disturb you) and well designed Closet add to the charm.
However the telephone is not Auto Alarm enabled and the Soap / Shampoo / Body Lotion / Toilet Paper in the bathroom are not of a luxurious quality. Their quality must be improved for Guests to appreciate and enjoy - they will perceive the Hotel as being Luxurious - rather than the current perception of it being an Efficient Business Hotel. There is also a swimming pool, even as I did not get an opportunity to try it.
The Service is Good - We had an attentive staff at Check-in - we had pre-requested an early check-in and we were happy that this was given to us as soon as we checked in - at around 9 am in the morning. The Service at Breakfast (Eur 20 extra over the room rate of Eur 120 per night) is very good and the staff are happy to bring a specially ordered "sunny side-up" with a cheerful smile - the preparation was delicious too! There is also a good choice of Breads, Fruits, Yoghurts, Eggs, Sausages, Baked Beans, Bacon, Juices, Tea and Coffee - making for a rather full breakfast.
My only complaint was that I was not woken up at the time I had requested in the morning of my check-out -- was later apologetically informed that reception may have erroneously woken up someone in another room - my room number was not noted correctly by reception when I had called them from my room the previous evening!
The Meeting Facilities in Board Room B were very efficient with TV connected to the Laptop for a Presentation - Tea - Coffee - Water - Juices - Stationery and Modern Board Room Style Seating Capacity for 8- 10 persons was the highlight - even as the charge of Eur 270 per day is a bit high.

Room Tip: Ask For a Non-Smoking Floor and a Non-Smoking Room - there are Road facing rooms but I suspect that...
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 4, 2014

This hotel treats its guests as potential thieves. Upon arrival they block 50 euros from the guest's credit card as "a guarantee" that you won't rob anything from the mini bar. It is completely unacceptable and disrespectful.
At the same time the service leaves a lot be desired for a 4-star hotel. No clean towels in the spa, coffee machine not working... We asked at the reception for an extra duvet, which was not delivered (we had to ask again when we came back in the middle of the night, and the receptionist had to look for it himself, taking lots of time). When we gave our feedback on it at check-out , we were told they were very busy on that day, which is not true as during the weekend the hotel was quite empty.
It is perhaps the guests that should be allowed to block 50 euros from the price they pay, as a guarantee of a decent service, which we were denied.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wspaenjers, Guest Relations Manager at TOP Hotel Hyllit, responded to this review, May 7, 2014
Thank you for your review. We would like to emphasize that your statement about threatening our guests as potential thieves is incorrect. It is very common that in hotel business you are asked for a guarantee upon check in. If you are not a frequent traveler, this procedure might seem uncommon. As we do not want this to be a surprise for our guests, we are mentioning this on every reservation site. We do apologize for not giving immediate reaction to your demand for an extra duvet.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TOP Hotel Hyllit

Address: De Keyserlei 28-30, Antwerp B-2018, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Antwerp
#9 Business Hotel in Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TOP Hotel Hyllit 4*
Reservation Options:
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Also Known As:
Top Hotel Antwerp
Antwerp Top Hotel

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