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“Standard Novotel right in the port area” 4 of 5 stars
Review of Novotel Antwerpen Noord

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Novotel Antwerpen Noord
3.0 of 5 Hotel   |   Luithagen Haven 6, Antwerp 2030, Belgium   |  
Hotel amenities
Ranked #18 of 77 Hotels in Antwerp
GreenLeadersBronze level
La Motte Servolex, France
Top Contributor
62 reviews 62 reviews
38 hotel reviews
Reviews in 43 cities Reviews in 43 cities
30 helpful votes 30 helpful votes
“Standard Novotel right in the port area”
4 of 5 stars Reviewed September 29, 2013

Good business hotel if you need to be in the port area. Standard Novotel design and furniture like you find them all over the world. But they have slightly improved the bathroom and given it a more modern look. Receptionist was friendly but not very efficient. Pretty standard breakfast buffet; the waiter taking care of breakfast could be more polite.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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279 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Eastbourne, United Kingdom
Top Contributor
563 reviews 563 reviews
52 hotel reviews
Reviews in 170 cities Reviews in 170 cities
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed September 29, 2013

we actually stayed next door at its sister hotel, the Ibis Budget, but I visited the Novotel most nights for a drink!
Food prices were a little high but the food looked excellent and smelled very tempting! drinks were within acceptable range - 5.60 euro for 1/2 litre of Stella. the staff were friendly and attentive and the atmosphere was good.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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Bram M, General Manager at Novotel Antwerpen Noord, responded to this review, December 13, 2013
Dear future guest,

many thanks for sharing these comments via Trip advisor!
Hopefully we will be able to welcome you very soon in our Novotel room ...so you can have a taste of the Novotel hospitality.

Have a nice day and I wish you and your family a fantastic year end

Best regards

Bram Maes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vihti Finland
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 21, 2013

Stayed one night for business. Located in the Anwerpen port area being not really a central location but ideal for business travel. A longish taxi ride away form the central railway station. The room was quiet and very clean with a functioning internet and air conditioning. The reception staff was very kind and service minded. Can easily recommend this establishment for anyone traveling in the region.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BROMSGROVE
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 20, 2013 via mobile

Great welcoming & friendly staff. Lovely comfortable rooms & beds. Nice bar area. Outdoor pool although it wasn't quite warm enough to take a dip! All in all a very pleasant one night! Wish it could have been longer but I would definitely return.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2013

We stayed here for one night as we need the space to park our van. It is clean and basic but has all you would need. We had a nice large room and it was very quiet.

We ate in the restaurant which was quite expensive but very nice, and the staff were great. If we had time I would definitely have made use of the swimming pool and pleasant outside area.

My only issue was that the air conditioning is centrally controlled, and we were told that it could not be turned off. It was pretty cold but fortunately it was ok once we got into bed, but it did seem a bit strange not to be able to change the temperature or turn it off!

I would recommend this hotel if you just need a place to sleep but not if you want easy access to the city.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 28, 2013

I visited this hotel as part of a Leger holiday to the Belgium Grand Prix, I would say the hotel is clean and comfortable but unfortunately the attitude of the staff leaves a lot to be desired.
The staff were very rude and extremely unhelpful. Firstly at breakfast Leger holidaymaker were not allowed to eat their breakfasts in the restaurant, we were directed to what can only be described as a school canteen at best. If we tried to eat in the restaurant we were shouted at and physically removed.
Come evening meal time, they flatly refused to make us any food, not vey good when you consider that this hotel is on the middle of an industrial estate and it costs 25 - 30 Euros each way to the nearest town. All they could say was go to the Chinese next door, or they would order us a pizza and then make us eat it in our bedroom. The only other option was Tapas, all warmed up pre-made rubbish.
Do not stay at this hotel, they care nothing about their customers are rude and very unhelpful. Very very poor services.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Antwerpen Noord

Address: Luithagen Haven 6, Antwerp 2030, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Antwerpen Noord 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Novotel Antwerpen is a 3 star hotel located between the city centre and the port, in the harbour business district, 7 km from the centre of Antwerp. It features 120 rooms, a bar and restaurant, as well as 4 conference rooms for meetings and seminars. The hotel is equally suited to business trips and holidays in Antwerp with your partner or family. Its luminous, brand new interior with garden and pool views gives you a feeling of well being. Free WiFi and free parking is available. ... more   less 
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Also Known As:
Antwerp Novotel

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