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“Mr Parrock” 4 of 5 stars
Review of Ibis Den Haag City Centre

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Ibis Den Haag City Centre
3.0 of 5 Hotel   |   Jan Hendrikstraat 10 | Den Haag, 2512 GL The Hague, The Netherlands   |  
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UP TO 30% - EARLY BOOKING
Ranked #25 of 69 Hotels in The Hague
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560 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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Jakarta, Indonesia
Top Contributor
58 reviews 58 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 6, 2014

very good location, near the cities favourite attraction. the only problem is the car park, which is about 30 euro/day in the indoor public car park next to the hotel. the hotel is good, considering most hotel in the same class in europe using old building.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, January 16, 2014
We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 2, 2014

I've stayed in this hotel a couple of times when I've been in Den Haag for gigs at Paard Van Troje as it's just a short walk away as it the town centre with lots of shops and restaurants. During our last stay we'd arrived a while before check in time but the friendly staff checked to see if a room was available and were able to check us in a couple of hours early! The room was a good size, super clean and the bed was really comfy too. The bathroom was the usual 'pod' style bathroom in most Ibis hotels and had a really nice power shower. This hotel offers great value for money in a central location and ticks the boxes each time we stay here. We'll definitely be back next time one of our favourite bands is in town!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, January 3, 2014
Thank you again for your stay and your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We hope to see you soon in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Top Contributor
168 reviews 168 reviews
32 hotel reviews
Reviews in 65 cities Reviews in 65 cities
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed December 30, 2013

We booked this hotel because of the price and, as expected, it was around average. The hotel is in a great location (city centre) but it is a little odd. The rooms have a small bathroom that is supersetted into the room. The A/C does not work during the winter but the room was very warm.

Breakfast was good but beware, even though they say it doesn't stop until 12, it does. They stop putting food out around 1030. Luckily, my wife and i can pretty much make do with what we have.

The worst part of our stay is the bathroom. It had a heavy smell of sewage and we could not figure out why this was happening. Keeping the bathroom door shut just makes it stronger. We would not stay in this hotel again and we would recommend finding a hotel near the water front in schenivengen (where all the bars, clubs and restaurants are).

Room Tip: Ensure you book a room away from the main road. I am sure the noise would be annoying! Also, if wa...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, January 3, 2014
We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive feedback.

We have the service that we offer breakfast until 12:00o'clock. But the breakfast buffet is until 10:00o'clock. From 10:00o'clock until 12:00o'clock we servce a small breakfast.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence
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Adelaide, Australia
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 18, 2013

A good hotel that I would recommend to friends. The hotel is located in the city centre. The hotel staff were very friendly - able to assist with questions on the trams and trains, etc. Rooms are clean and tidy - cleaners always did a good job servicing the room. Bathrooms are a bit odd - a 'pod' that juts out into the room. Breakfast was basic, but everything you needed and a good amount of choice.
The lifts are a little slow, but this is my only complaint. It would be nice if the 'service lift' could also be used during the day for guests. This would fix the problem of the lifts being so slow.

I would definately stay here again.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, December 21, 2013
We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2013

This hotel has a good value and location. The room is very clean and tidy. The food for breakfast also delicious.
The heater is working well and we felt warm even though outside is cold. The staffs in receptionist and restaurant are very friendly.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, December 21, 2013
Thank you for your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 9, 2013

Yes it is a bit like an automatic hotel in that its basic and staff are friendly but not overly so. Terrific included breakfast and perfectly located, represents excellent value for money. Cheap fare from the station and close to loads of shops and restaurants and the tram.

Room Tip: All rooms seem pretty quiet, the bathrooms are strange modules inserted into the rooms that is the o...
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PattyNotenboom, Manager at Ibis Den Haag City Centre, responded to this review, December 21, 2013
We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.


Thank you again for sharing your experience, and we hope to welcome you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Den Haag City Centre

Address: Jan Hendrikstraat 10 | Den Haag, 2512 GL The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#6 Best Value Hotel in The Hague
#8 On the Beach Hotel in The Hague
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Den Haag City Centre 3*
Number of rooms: 197
Official Description (provided by the hotel):
The Ibis Den Haag City Centre is ideally located, close to the Parliament and a few minutes by public transport from Central Station. Easily accessible from the A12 motorway.The hotel is 45 km from Amsterdam Schiphol Airport and 25 km from Rotterdam. Book one of our 197 non smoking rooms with aircooling system and make use of our facilities, including a restaurant, 24 hour snack service and use of FREE WiFi Internet access.Public parking nearby (paid service).Our hotel is entirely non smoking! ... more   less 
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TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, ACCOR, Expedia, Despegar.com, Agoda and Priceline so you can book your Ibis Den Haag City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Den Haag City Centre Hotel The Hague
Ibis The Hague
Accor The Hague

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