We knew nothing about this hotel - we didn't choose to stay there - we got moved there from the Corona Hotel in the centre of The Hague (see separate review).

Would we stay there again? Only if they redesign the bathrooms...

The room was fine (apart from the bathroom). The staff were wonderful. We liked the food (and service was OK - those who experienced slow service must have been unlucky). We also liked the Chinese/Thai/Japanese restaurant across the road. And getting into The Hague was quite painless - two minute walk to the station, quick train ride into town.

Such a nice hotel. Such a shame about those bathrooms!

The Grand Winston is a beautiful and well equipped hotel. It does have one big problem though and that's the design they've chosen for bathrooms.

First of all, you should know that it's not in the best possible location. It's in the middle of a large modern industrial estate in the Hague suburb of Rijswijk (pronounced ryes-vike). It's surrounded by a number of buildings belonging to the oil company Shell (rumour has it the hotel is part owned by them in fact) and the bar and restaurants are overflowing with Shell folk. There really isn't much to do unless you take a tram into the centre of the Hague (20-25 mins).

The hotel is beautifully designed and the bedrooms are furnished to a high standard. The beds are unusually firm which might not suit everyone. The staff are friendly and competent, though it did take them a while to check me out so beware if you're in a hurry. There is a reasonable mid priced restaurant and a very good very expensive seafood restaurant upstairs. Service isn't quick, though that's not unusual for Netherlands.

But the thing that will make the biggest impact on you, especially if you're travelling with a partner, is your room's bathroom. The wall between the bedroom and the bathroom is in fact a partially frosted glass screen that doesn't even go up to the ceiling. Anyone sitting in the bedroom will have a very good idea of what is going on in the bathroom. I stayed at the hotel on my own so this curious design decision simply made me chuckle. I would NOT have been comfortable with someone else in the room.

Other guests have also complained about the steep staircase in reception. I suspect that the idea was to contrast the ultra modern hotel interior with that of a traditional Dutch house. It works more successfully than the bathrooms but doesn't make the staircase any less steep. There are lifts right beside it for those who don't fancy the climb.

In short, I'd happily stay there again if the rate was reasonable, but the rooms should be regarded as single occupancy !

I don't need to repeat what the other reviewer's said about the bathrooms, they are of a terrible design. The lobby always smells like smoke, even at 6 am. The beds are big for a european hotel, however they are rock hard. Don't jump/fall into the bed, you could break something. If you are having dinner, make sure you don't have anything to do for the next three hours, the service is snail slow (but that seemed typical for everywhere I dined in Holland). On the plus side, the minibar is nicely stocked and, since it is a new hotel, the rooms are very clean and the fitness equipment is hardly used. Also, I liked the solid wood window shade that blocks out all light (for those suffering from jet lag).

The design of the bathrooms as a screened section of the main bedroom was unsightly and smelly, which would not have passed UK planning regulations. No tea and coffee making facilities in the room and beds that had the consistency of concrete and gave me the worst 3 nights sleep I have ever had. The grand staircase the goes from the the ground to the first floor was nearly as steep as the North Face of the Eiger - again very bad planning.