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Steigenberger Kurhaus Hotel: Traveler Reviews

5.0 of 5
Gevers Deynootplein 30, The Hague 2586 CK, The Netherlands
Hotel amenities
Steigenberger Kurhaus Hotel
Ranked #16 of 64 hotels in The Hague
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281 reviews from our community

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Date Rating
The Hague, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A night in the Kurhaus Hotel”
4 of 5 stars Reviewed September 8, 2012

Last week I stayed in the Steigenberger Kurhaus Hotel in Scheveningen for one night with my girlfriend. We arrived in the late afternoon and after a quick check-in we had a nice drink at the terrace facing the sea. Luckily it was beautifull weather and we enjoyed ourselves outside until dinner at around eight. Besides the lovely cuisine we were served by a very friendly waiter and enjoyed the impressive ambiance of the Kurzaal, amazing big hall with nice fresco's at the ceiling.
After a good night sleep, we were impressed by the huge breakfast buffet, a perfect start for a fersh day at work, check out quickly, prices right for what is presented.

Room Tip: Superior room with sea-view
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Diederikkroes about Steigenberger Kurhaus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kurhausscheveningen, Deputy General Manager at Steigenberger Kurhaus Hotel, responded to this review
September 13, 2012
Dear guest,

We are very happy to hear that you enjoyed your stay with us. We hope to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Nice old hotel at the beach”
3 of 5 stars Reviewed August 30, 2012

The hotel is directly connected to the beach. I would not rate it 5 stars as the rooms on first floor had little seaview and were quite old and small. The prices are reasonable while parking is an issues due to limited space. The food was good and breakfast gave quite good choices.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask DWGermany about Steigenberger Kurhaus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kurhausscheveningen, Deputy General Manager at Steigenberger Kurhaus Hotel, responded to this review
September 13, 2012
Dear guest,

We are very pleased to read that overall you had a most enjoyable stay with us. We do hope to have the pleasure to welcome you back in our hotel on a future trip to The Hague.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Past Glory”
3 of 5 stars Reviewed August 30, 2012

Although the staff in general is friendly (especially at the frontdesk) this hotel was for me as a Dutch man dissappointing.
Small rooms, loud noises and on top of that even as a hotel guest having dinner in the hotel restaurant they refuse to serve water from the tap as it is not their policy.
Instead they want you to buy Spa Blauw with your wine.
Madness and I refused to do this.
They gave me a hassle about it but when i asked to speak to the manager it was possible.


Plus side is the location and the breakfast room.

Let me put it this way, I can see way the Hilton in Den Haag was fully booked.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Bart V about Steigenberger Kurhaus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kurhausscheveningen, Deputy General Manager at Steigenberger Kurhaus Hotel, responded to this review
September 13, 2012
Dear guest,

Thank you very much for your feedback as it helps us to improve our service.
Please contact our Executive Office when making your next reservation via executiveoffice@kurhaus.nl
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Exactly what I expected. Brilliant!”
5 of 5 stars Reviewed August 26, 2012 via mobile

I was in the Hague on business for a couple of days and stayed where the program would hold, Kurhaus. It was all I expected from a 5star hotel!

Though I booked for just myself, I was upgraded to a double family room. I didn't like the extra bed there but it proved useful as an outfits display platform ;) the room was equipped with everything I might need: from a bathroom scale to an umbrella, complimentary slippers to iron and ironing board.

I didn't get a sea-view room but the hotel is right at the beach so I went out for a stroll. Just beautiful, especially sunset! That was a huge plus for me.

As regards service, I was impressed with the wonderful "ballroom" we had lunch in. All with a pianist playing in the background; very classical. Staff were very curtious and polite and pretty much cordial. The only "downer" is I wish they were a little warmer. Did I mention the food was quite nice and just the right portions.

All in all for the couple of days I was there (my first time in the hague) it was exquisite.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Oma Y about Steigenberger Kurhaus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kurhausscheveningen, Deputy General Manager at Steigenberger Kurhaus Hotel, responded to this review
September 13, 2012
Dear guest,

Thank you very much for sharing you positive review with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, The Netherlands
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great atmosphere, small but nice room, staff are students...”
3 of 5 stars Reviewed August 20, 2012

We stayed in the beautifull Kurhaus on the 11th of August 2012. The building is impressive! Because of the good weather and the firework festival, the hotel was fully booked. A friendly clerc checked us in and our room (with landview) on the 4th floor which was small but nice decorated. Perfect beds and a modern fully equiped bathroom. Only problem was we could'nt change the thermostat (temperature) from the bath tap.. Reported it to the desk, but it wasn't solved.

We booked a package with tickets for Crazy Piano's and dinner was included. The food was allright but nothing special. But the service was poor... In The Hague is a school situated (Hogere Hotelschool) were students learn to be a manager in a hotel; we had the feeling this hotel is a place were a lot of students have there internship, but where is the teacher to tell them what to do?!? We had to waite long for our courses and now we know that Manuel from Fawlty Towers does exist! A young waiter took the wrong food to the wrong tables, it was hilarious how he ran around....

Because we went to Crazy Piano's till 2 'o clock in the morning (live music and a nice place to visit!) we were late for our breakfast (half past 10) The breakfast is great; so much to choose from! But... punctual 11 'o clock; they started to remove the buffet. Perhaps because of preparing the lunch, but this is not hospitality...

It's a pity, with a better service I would have rated this hotel higher!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask MHD69 about Steigenberger Kurhaus Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kurhausscheveningen, Deputy General Manager at Steigenberger Kurhaus Hotel, responded to this review
September 13, 2012
Dear guest,

Thank you very much for your feedback. Your feedback makes it possible to improve our service.
We hope to welcome you again in our hotel in the near furture.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Steigenberger Kurhaus Hotel

Also Known As:
Steigenberger Kurhaus The Hague
Hotel Steigenberger Kurhaus
Address: Gevers Deynootplein 30, The Hague 2586 CK, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in The Hague
#9 Luxury Hotels in The Hague
#10 Business Hotels in The Hague
Price Range: $$
Hotel Class:5 star (5*)
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