This is a historically important hotel redone to a high fit out level, with several buts:
We were there the days they did a full hotel mattress replacement: through the main lobby, using the passenger elevator, and literally clogging the front entrance. Mattresses remained piled up in the parking across the street until pick up. Door staff seemed more interested in the workers than guests. At the very same time the entry canopy was being repaired with ladders, workers etc. Is July the best time to do all this really?
Bath tub is an accident waiting to happen. It takes a quasi gymnast to get in, and more skill to get out. There is a warning sign on the wall to be careful, but why design a make over like this?
Our room was opened by maids, cart outside, no one inside. We re-entered after breakfast yet no one came back for the 20 minutes we were there. The concierge was alerted and handled this extremely well, including offering us a drink later in the bar. This was a right response, still, with all our belongings left unattended we were not happy.
Desk staff is underinformed; maybe this isn't too much of as tourist city? They seemed baffled by some of our queries like where to breakfast if not in the hotel. They could not tell us, yet we discovered many local spots on our own. One concierge advised us to go a few streets away which we did only to find out the named cafe does not open until 11 AM
You get the idea. This ship needs to be tightened up quite a bit.
- Official Description (provided by the hotel):
- Historical grandeur and elaborate elegance, Hotel Des Indes is a haven of luxury in the heart of The Hague. This five star deluxe retreat already embraces you even before you enter with the yellow facade and features a 315-square-metre health club, exceptional restaurant and sophisticated meeting facilities. Each room blends contemporary amenities with iconic architectural statements. ... more less
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- Also Known As:
- Le Meridien The Hague
- The Hague Le Meridien