We booked one night with a Bongo-voucher we had as a gift. The assigned room was in the older part of the building and was 'OK'. Not splendid, a cigaret of a former guest was found in the ashtray on the balcony, the bed was really soft and the safe was closed (probably also by the former guest but apparently not checked by housekeeping). So far, a regular room. When we asked for assistance a front desk employee tried to open the safe, but did not succeed, because the digital key was broken (?). Let's not hope that you forget your safe deposit key numbers and your passport is still in the safe and you are about to fly home, because no one in this 5-star hotel could help you. After some discussion we were transferred to another room in the new part of the building. This was definitely better, with a good bed and firm mattresses. This looks like good service, but we really had to be persistent to get this them finally come up with this offer. Furthermore, the breakfast was just fine, but not 5-star. And then, check-out. We had to wait 20 minutes in queue just to pay the tourist city tax! This really should be organized better in a 5-star hotel. Location is great, between The Hague and Scheveningen, next to two tram stations. But the service is not as high as they pretend to be.
- Official Description (provided by the hotel):
- Crowne Plaza Den Haag - Promenade hotel is surrounded by beautiful woodlands, peacefully located in the direct vicinity of the O.P.C.W., the Yugoslavia Tribunal, the Peace Palace, the World Forum Convention Centre, miniature city of Madurodam, Scheveningen beach with its sophisticated boulevard and the lively shopping centre of downtown The Hague.The Crowne Plaza Den Haag - Promenade hotel offers a high standard of service and deluxe accommodation. Throughout the building one can admire numerous paintings from prominent Dutch artists, a unique ongoing exhibition owned by the hotel and included in the official 'Guiness Book of Records.'Among the facilities of Crowne Plaza Den Haag - Promenade you'll find spacious meeting accommodation, hotel rooms and suites. The unique 5-roomed Prominential Suite has been the 'home' for visiting heads of state, dignitaries and leading artists. The Brasserie Promenade restaurant and the Couperus bar with its Grand Cafe make this hotel a culinary paradise. The private parking lot for 200 cars is unique in The Hague. The unique features of the hotel make it the ideal venue for any corporate or leisure visit or any event in The Hague. ... more less
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- Also Known As:
- Crowne Plaza Den Haag - Promenade Hotel The Hague
- Crowne Plaza The Hague