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“Top Location (In the passage) - Staff ++” 4 of 5 stars
Review of Hotel Novotel Den Haag City Centre

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Hotel Novotel Den Haag City Centre
4.0 of 5 Hotel   |   Hofweg 5-7, 2511 AA The Hague, The Netherlands (Zuidwal)   |  
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Ranked #17 of 69 Hotels in The Hague
Kuala Lumpur, Malaysia
Top Contributor
182 reviews 182 reviews
68 hotel reviews
Reviews in 70 cities Reviews in 70 cities
80 helpful votes 80 helpful votes
“Top Location (In the passage) - Staff ++”
4 of 5 stars Reviewed December 7, 2012

Very good location in the center of the Hague , you are within walking distance of all , and within 30 mins by tram of Ryswick . The room are comfortable , the staff is very nice , however the service can get a little sloppy , but not really a bit issue. The hotel manager Janine made our stay very enjoyable

Room Tip: Suite with a view on the passage , 402 if i am correct.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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476 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
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  • Italian first
  • Japanese first
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English first
Dusseldorf, Germany
Top Contributor
142 reviews 142 reviews
43 hotel reviews
Reviews in 63 cities Reviews in 63 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed December 6, 2012

This is a typical hotel for business travelers. I stayed there 1 night and had meetings there.

The room was very clean. Otherwise, it was your very typical hotel room. The bathroom has a nice design, although it's quite impractical. For example the faucet is weirdly positioned and the glass door of the shower way too large.
During the meeting, we had catering provided by the hotel. Nothing really fancy : soup and sandwiches. They did not give any napkins on the first day. That's one of the few details I found strange in a hotel that is supposed to be rather upscale.
Otherwise the breakfast was fine. But they charge 20€ for it, which is quite ridiculous.

The big plus is definitely the location. Close to everything in the city center. Service was also helpful. In a nutshell, a rather good hotel but lacks attention to details.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

This hotel is exactly close to everywhere. Food, diners, bars, trams stops & shopping. Rooms are good and clean. KFC, MC D & Burger King nearby. Lots of eateries and shops within 5 mins walk. Great place to stay

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2012

Located next to Passage mall and other shopping. 5-10min walk to Den Haag train central. Upgraded to a good size deluxe room. Staffs are helpful. Recommend a Japanese restaurant at few block away serving quality food.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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novoteldenhaagcity, General Manager at Hotel Novotel Den Haag City Centre, responded to this review, December 6, 2012
Thank you very much for taking the time to write a review. I will share your kind comments with my employees!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed November 27, 2012

The hotel had a modern appearance throughout and was situated in the centre of The Hague, only 20mins walk from the train station. The room was exceptionally comfortable, with a double bed, settee and desk, with TV and iPod dock. There was also a sizeable bathroom with shower, bath and hair-drier, sufficiently supplied with towels and shower gel, etc. Breakfast offered a plentiful selection of hot or cold food.
Everything you would expect from a €200 per night hotel.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chico, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2012

We arrived in The Hague with no reservations on a Saturday and were able to get a very nice room at a great price for the weekend at the Novotel in the city center. They then extended our stay for another night at the same low price. Excellent room, location, breakfast and service

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai
Top Contributor
61 reviews 61 reviews
58 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 4, 2012

The hotel location is good. It is really situated at the central of the Hague. There are one Mc Donalds , One Burger king within 20 Mt distance of hotels. Major Trams have station in front of hotel. The shopping center and shopping street is in 50 m distance. All major tourist attractions are nearby. The hotel itself is very quiet. The room was medium size in European scale but it was comfortable. The breakfast did not have many choices but was OK. There were only two problems in this hotel. The first: there was only one staff in the front desk and he/she was always busy and if you needed some guidance, nobody would help you unless you should wait in the long queue. The second: the toilet was separated from the bathroom and there were no basin for washing hands. Overally , I can evaluate this hotel as a good one.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Novotel Den Haag City Centre

Address: Hofweg 5-7, 2511 AA The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague > Zuidwal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in The Hague
#5 On the Beach Hotel in The Hague
#13 Luxury Hotel in The Hague
#13 Business Hotel in The Hague
#14 Romantic Hotel in The Hague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Novotel Den Haag City Centre 4*
Number of rooms: 106
Official Description (provided by the hotel):
The Novotel Den Haag City Centre is a 4 star hotel in the monumental Haagse Passage shopping arcade in the very heart of The Hague.The hotel is located opposite the Binnenhof (The Dutch parliament) and within walking distance of museums and shopping streets.The central location makes it ideal for a business stay or weekend away. Our cosy rooms feature paid WiFi and complimentary high speed internet. The hotel also offers meeting rooms,a bar, restaurant and parking garage.The hotel is 100% non smoking ... more   less 
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Also Known As:
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel

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