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“Carlton Ambassador” 5 of 5 stars
Review of Carlton Ambassador Hotel

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Carlton Ambassador Hotel
4.0 of 5 Hotel   |   Sophialaan 2, 2514 JP The Hague, The Netherlands   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #4 of 69 Hotels in The Hague
Certificate of Excellence 2014
Voorburg
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Carlton Ambassador”
5 of 5 stars Reviewed January 4, 2013

Christmas dinner/dance: Food was once again the very best one could expect, Wine's served the same!!
Staff are helpfull and friendly. No request is too much effort. Room in which we stayed was very comfortable and very clean. Public transport close by and ideally situated to visit either city centre or the coast.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, January 16, 2013
Dear Guest,
Thank you very much for your wonderful review and the beautiful picture of our hotel. It was a pleasure to have you as our guests during Christmas, we are really pleased that you have enjoyed your stay and our Christmas Dinner Dance. We are looking forward to seeing you again soon!
With best regards, Arwin Paulides - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    167
    71
    19
    3
    3
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2012

We stayed at this lovely hotel for 2 nights, 22,23, December 2012. We then attended the Christmas day brunch with our Daughter and son in law. What a delightful and cosy stay with 5 stars awarded all round. Could not find any faults, clean room, attentive staff, good breakfast, ending up with a great Christmas day brunch. The whole meal was well managed with very helpful staff, great choice of top class food, could not fault any of the food.
Well done to all the staff.
Keith&Margaret

Room Tip: We stayed 1st floor at front of hotel, no noise
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, January 16, 2013
Dear Guest,
Many, many thanks for your lovely review! We are very pleased to learn to you have enjoyed your stay during the Christmas period with us. It was wonderful to have you as our guests during the festive Christmas Brunch. We are looking forward to welcoming you again soon or at least for next year's holiday season.
With warm regards, Arwin Paulides - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 28, 2012

We knew we would not find a roast Turkey Christmas dinner so opted for the buffet style Christmas Brunch at the Carlton this year. My parents flew out with high expectations for an alternative Christmas lunch and were not disappointed.
It is just a shame that we can not eat fish as this was a dream for fish lovers. However, the Laken Velder beef was superb and the choice of food was enormous.
The service was excellent and the overall value was brilliant.
The music was lovely and the room set out to perfection.
I would certainly recommend this option to any one and thanks to the Chef and his team for such a divine Kerst buffet.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, January 16, 2013
Dear Guest,
Thank you ever so much for your lovely review about our Christmas Brunch. Our Chef and his team were really pleased with your compliments and recommendation. We really enjoyed the wonderful atmosphere during the Christmas festivities this year and it's an aboslute delight to read that you have experienced the same. Hopefully we will be able to welcome you again next year!
With best regards, Arwin Paulides - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

I spent one night at the Ambassador hotel in October and was impressed by the warm welcome and friendly personnel. Also, the extensive breakfast including a variety of warm dishes was very much to my liking. Upon request, these dishes could be customised to specifc needs.
Although the hotel is situated on a central location, with all of The Hague's virtues at close distance, the direct environment of the hotel is very quiet. Final point worth mentioning are the excellent beds, which ensured a good night's sleep. All in all a definite come-back-to hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, January 16, 2013
Dear guest,
Thank you very much for your lovely review and kind words about our hotel and service. We have shared your review with our entire team. We are looking forward to welcoming you again during your next visit to The Hague.
With kind regards, Arwin Paulides - General Manager
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Singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 3, 2012

I moved to this hotel since it is near to my colleague apartment. The price is extremely expensive for the quality of the hotel. Though it is clean and nicely decorated, you can notice that most of the furniture and bed are quite old. I am sure that there are other hotels in Den Haag with similar quality but more attractive price.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essen, Germany
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 22, 2012

Excellent hotel and superb staff. Great location in and around all the embassies and not to far from the centre. I had stayed here on several occasions and have found every room very charming ad tastefull decorated with very comforatble beds. Breakfast is a little megre but fresh eggs make up for this.

Room Tip: All are good!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, November 30, 2012
Dear Guest,
Thank you very much for your lovely review. We really appreciate the fact that you have taken the time to share your experiences in our hotel with other travellers. We have had the pleasure of welcoming you numerous times of the last few years and we are looking forward to seeing you again soon!
With kind regards, Arwin Paulides - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2012

I stayed here for one night on business. Though I was only there for a short time, the service I received was absolutely fantastic. From reception, to room service, to the bar - the staff were friendly and polite.

The room itself was large and comfortable. My only critique is that there were two twin beds pushed together, instead of a king size bed. That didn't matter too much to me though, as I was only staying for one night.

The bar was nice and had an extensive range of beverages. The breakfast in the morning was good too.

Would certainly stay here again when I am back.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonAmbassador, General Manager at Carlton Ambassador Hotel, responded to this review, November 30, 2012
Dear Guest,

Thank you very much for your wonderful comments about your stay in our hotel, which we have shared with the entire staff.
We apologize for any inconvenience you experienced because of the twin beds. Please don't hesitate to inform us about your preferences and we will do our utmost to accommodate your wishes.
With kind regards, Arwin Paulides - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP The Hague, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in The Hague
#3 Luxury Hotel in The Hague
#9 Romantic Hotel in The Hague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 78
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague

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