The exterior of this hotel isn't impressive but I really liked the interior and the effectiveness of the staff. Really nice lobby and effective rooms. Everyhting is modern, clean and it is easy to stay there. The reception staff was very helpful and had no lines. The location is much downtown, close to shops and restaurants and both of the stations. Little further away from World Forum where I had the meetings but that's ok, rather stay in a downtown hotel than close to the conference.