I stayed at this hotel for a whole 9 days and encountered really rude and unhelpful staff at the reception. they also work at cross purpose, don't understand their own systems.....
worse still, 2 weeks since I settled my bill, the hotel is still holding/blocking funds on my debit card. they have been totally unhelpful in releasing this, and emails go unanswered. Come On!!! am from third world, don't have huge amounts of money. my children depend on these funds.
your facilities are good, your customer service horrifying.
- Official Description (provided by the hotel):
- Hampshire Hotel - Babylon Den Haag is situated next to the main train station, in the midst of the bustling city life, with across the street an oasis of peace in the beautiful Haagsche Park. This modern 4-star hotel has a prominent reputation for outstanding service and quality comfort. Bright and spacious rooms and a warmly decorated restaurant and lounge provide guests with inviting spaces to dine and unwind. The hotel is ideally located in the heart of town, Den Haag's main attractions are easily reached. With the station providing direct links to Schiphol and the beach just 10 minutes away, this is the ideal hotel for business and leisure travellers alike. Certified with the Golden Green Key. ... more less
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- Also Known As:
- Eden Babylon The Hague
- The Hague Eden Babylon