Location: about 7 km north of the center. Good and fast road link. Doable by car. GPS: "Hoofdweg 100". Free private, not guarded parking.
Very friendly and obliging staff both on reception and at breakfast and dinner.
Cosy restaurant. Fine dining, level of good brasserie.
In our room: pleasant small lounge and good writing desk. Free wifi of a good quality. Also excellent TV.
Proper hygiene, but hallways and rooms with carpeting. Allergy-unfriendly.
No seating in the lounge since part of it is sacrificed to a smoking area separated by a glass wall. That wall was open too long during breakfast, resulting in cigarette smell in the restaurant / breakfast room.
Breakfast buffet of mediocre quality: delicious breads and croissants, but dried cheese slices. Also scrambled eggs were dry, and moreover almost cold. The same was true for the crispy bacon.
Room 224 was difficult to heat in freezing weather. It remained the fresh side so we could make little use of the lovely seats and the tea and coffee making facilities. At our request an extra duvet was delivered immediately. The bathroom was not heated. It was really cold.
Altogether the quality did not reach the level that one would expect in a four star hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 19, 2013
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Thank you for the comments which you wrote on Tripadvisor. I am sorry to hear that we did not meet your expectations. I assure you that I will take appropriate actions in order to improve our services. We regularly train our associates in assuring our perfect service and taking ownership.
I hope you accept my apologies ,
With kind regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.