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“Not 4 stars” 2 of 5 stars
Review of Hotel One

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Hotel One
4.0 of 5 Hotel   |   Westersingel 1, 3014AP Rotterdam, The Netherlands (Oude Westen)   |  
Hotel amenities
Ranked #31 of 53 hotels in Rotterdam
1 review
“Not 4 stars”
2 of 5 stars Reviewed July 2, 2013 via mobile

Nothing too bad, but it's definetely not a 4 stars.
positives:nice breakfast; the personnel is polite; location is good.
negatives: rooms and reception smell food ( chinese restaurant next door); room is minimal; hallway and elevator claustraphobic; bathroom crowded.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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51 people have reviewed this hotel

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
San Antonio TX
Top Contributor
74 reviews 74 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 21, 2013

This hotel exceeded my expectation for the price and location (65 euro and near the train station). Staff were very friendly and helpful. Spaces are small (elevator, halls, rooms) but nothing too annoying for the price. The room was also small but clean (bathroom was huge! and also VERY clean). I had a room facing the street and had no noise issues. For those travelers that do not spend too much time in their rooms, this is an EXCELLENT choice. My invoice was sent via email and when I arrived they were already expecting me (I had noted that I would be arriving fairly late at night).

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2013

We booked this 4 star hotel for a smal vacation. Indeed very friendly and helpfull staff, and a quirky funny very small 2 person elevator, and we had a 3rd floor room :-). Good breakfast. Room overlooking the noisy street (closing windows really help) was not up to 4 star level in our opinion. One cupboard could not open as the bed's nightdesk stands there. Nothing to hang up anything in bathroom. You have to go backwards to sit on toilet, too cramped. Nothing to hang coats on in room, but two high up buttoms of which one was loose. Room could do with a coat rack. Small things, so to me a great 3,5 room. To be recommended.
Within walking distance of Central station, and trams right outside the door.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2013

Pros:
- really close to Central station
- old Dutch building with steep stairs
- has an elevator for 2 persons
- rooms equipped with kettle
Cons:
- bar closed after 22-00
- noisy if windows are opened

Room Tip: stayed in room 31
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

We were suppose to travel back to the UK on the 3rd of January, but the boat company left us at Hook Van Holland, we couldn't go back to Amsterdam, because it was too far and was late at night,so we decided to go to Rotterdam, it was quite cold outside, and was raining as usual, we were a bit desperate,and we were looking for anything available. Well the hotel was a very nice place to stay. comfy king size bed, tea and coffee facilities in the room, the bathroom was lovely.
The price for the room was ok. and they also offered us the late check out. Unfortunately, we couldn't try out the breakfast because we woke up too late, the overall experience was more than positive,and I will go back there, if I will end up in Rotterdam again. Thanks to the One Hotel for the hospitality and the late check out....it really helped us/

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Split, Croatia
Top Contributor
89 reviews 89 reviews
47 hotel reviews
Reviews in 63 cities Reviews in 63 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 20, 2013

Very good location, near central train station, its Chinese neighborhood so there are lots of Chinese restaurants and shops.Room is very big, big and comfortable bed, clean bathroom, excellent breakfast- a wide range of bread, meats, cheese, cereals, fruit juices, etc
The staff were very friendly and helpful. A man from China recommended what to see in Rotterdam and how to get there.
The only thing that we didnt like is elevator- think that is the smallest one in the world:)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Top Contributor
73 reviews 73 reviews
42 hotel reviews
Reviews in 45 cities Reviews in 45 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed October 4, 2012

First of all, there's probably not much reason to visit Rotterdam unless you are on business.So this hotel does have the advantage of being right near the train station. It is also near the modern shopping and office areas. But the hotel itself is on a sketchy street in the Chinatown area of Rotterdam. It is literally above a Chinese restaurant, the hotel "lobby" is the entrance to the restaurant.

The upstairs is dingy. getting up there is the worlds steepest and treacherous stairway or take the elevator which is an antiquated retrofitted minibox for one person. Rooms are also dingy, smelled vaguely of old smoke (even though its supposed to be non-smoking). Bathroom is very small, no counter, you have to maneuver around the sink to use the toilet. Shower was tiny. If you are a plus sized person, you won't fit. Breakfast is ni the aforementioned restaurant and is basic breads and cellphone wrapped crackers, some cereals and a small ham/cheese plate.

The good points, besides the location near the train, is the bed did feel fresh and clean (even if room and carpets didn't), and it has clearly been renovated at some point. There is a ton of noise outside as you are on a busy street, but with windows shut it was surprisingly quiet. However, you will probably want windows open for some air. Price is very affordable (under 100 Euro) so good value.

This is not a hotel I would normally look for, but for one night it was fine. Rotterdam is under 1 hour by Fyra (high speed train) to Amsterdam so bext time (if there is one) I would seriously consider staying in Amsterdam (see my positive review on Raddison Blu) and just commuting into Rotterdam.

Room Tip: Rooms 14, 24 and 34 are in the corner with windows on two sides for better ventilation. Higher up is...
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel One

Address: Westersingel 1, 3014AP Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Oude Westen
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#19 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel One 4*
Reservation Options:
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Also Known As:
One Hotel Rotterdam

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