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“Though it is a small hotel, the location is fantastic and the staff service is excellent!” 4 of 5 stars
Review of Hotel One

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Hotel One
4.0 of 5 Hotel   |   Westersingel 1, 3014AP Rotterdam, The Netherlands (Oude Westen)   |  
Hotel amenities
Ranked #30 of 53 Hotels in Rotterdam
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Though it is a small hotel, the location is fantastic and the staff service is excellent!”
4 of 5 stars Reviewed July 9, 2012

Arrived for the North Sea Jazz Festival. Hotel is very conveniently located near to Rotterdam Central train and metro station. Rooms are large by European standards, clean and the staff tried hard to please. They even called North Sea Jazz to help with ticket reservation! Aircon was not working in the first room and they promptly changed another. Toilet was choked and they got to fixed within the next 1-2 hours. Security is good and overall a pleasant experience.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
    13
    17
    14
    10
    6
See reviews for
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 19, 2012

Had stayed here for 2 nights - a nice hotel to stay - just 3 minutes walk to Centraal station where you can get trains to Brussels, Paris, Amsterdam etc. It is a 15 minutes drive from the Airport
There are couple of Casino's nearby as well as nice pubs and restaurants.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 3, 2012

The qualitiy of the staff and the rooms are oké, but in any other way this hotel misses the standard you should expect with a four star rating. Our rooms were situatad at the back site of the hotel. We wee lucky to have een few sunny days, but when we entered our rooms in the evening it was almost 39 degrees! and noting els but a single tablefan and two hardly to open windows to cool it down.

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Ireland, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 28, 2012

worst hotel ever.mould on bread no apology.no air con.where did the 4 stars come from?words cannot describe the lift.1 toilet for male and female in restaurant. could go on. dont go there

Room Tip: dont go there
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2012

The hotel is a former hostel which is gradually being upgraded, but the parts we saw were still in very tired condition . During our visit it was undergoing major exterior renovation and the front was covered in scaffolding. This is not mentioned on the website or elsewhere. Workers started working immediately outside the windows of our ("executive") room at 8am, drilling and creating fumes so it would have been quite impossible to stay there until the check-out time of 11am. We were offered a compensatory free stay to be confirmed by email, but this never arrived.
Shame because it is well-located and the reception staff-member we dealt with was polite.

Room Tip: Check carefully which rooms are affected by the renovation - for now avoid the front rooms.
See more room tips
  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 4, 2012

Stayed at this hotel several times as our HQ is located nearby. For this purpose it is very convenient , but is also ok if you would like to go to the city center.
Rooms are minimalist and amenities basic but bedding is comfortable and it is very clean.
The service is very friendly and breakfast is quite nice.
Evenings the breakfast room turns into an extension of the sushi restaurant, which brings animation but does not disturb when in your room. Rooms at the back of the hotel are preferred as the front is at crossroads (almost) with trams and cars passing by.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khon Kaen, Thailand
Top Contributor
278 reviews 278 reviews
118 hotel reviews
Reviews in 60 cities Reviews in 60 cities
264 helpful votes 264 helpful votes
3 of 5 stars Reviewed January 21, 2012

We did stay here for 3 nights and it is that I was too lazy otherwise I would have looked for a better place. I still rate it as average because I did sleep good, the breakfast was good and the staff very friendly but otherwise it should be rated as poor.

Their web-site does not reflect reality and be aware that although the entrance & restaurant is located in a beautiful look old house the rooms are located above "Sumo" restaurant next door.

Their is very weird way of a very small & old lift and small hallways to the rooms with many doors. And once in the room you see that nice design and expensive materials still not make a good hotel room. Everywhere the finishing touch was of poor quality. Like bed-sheets that were not 100% clean, old towels and a damaged room-door.

Must be said again that the staff was very friendly and although the breakfast was simple it was good and fresh and just what I need.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel One

Address: Westersingel 1, 3014AP Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Oude Westen
Amenities:
Restaurant Room Service
Hotel Style:
#19 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel One 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
One Hotel Rotterdam

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