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“Really poor” 1 of 5 stars
Review of Quartier Du Port

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Quartier Du Port
4.0 of 5 Hotel   |   Van Vollenhovenstraat 48-50, 3016 BJ Rotterdam, The Netherlands (Formerly Grand Hotel Philadelphia)   |  
Hotel amenities
Ranked #30 of 53 Hotels in Rotterdam
1 review
1 helpful vote 1 helpful vote
“Really poor”
1 of 5 stars Reviewed April 22, 2013 via mobile

Hard to believe this is a four star hotel. Cold. Impersonal.ugly. Nothing positive to say. Would go out of my way to find an alternative.described in places as boutique, why? Must be somewhere nicer in rotterdam for half the price

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    12
    12
    8
    4
    2
See reviews for
2
18
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Lyon, France
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 11, 2012

I stayed one night in this hotel.
When I have received my bank account I have noticed I have been billed twice for the room.
10 days after the hotel is still unable to refund me the money. After mails and mails, only vague answers, we don't knows... DO NOT TRUST THEM.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Top Contributor
88 reviews 88 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 28, 2012

Did not sleep in the Hotel but, had dinner in teh Restaurant at Hotel Quartier du Port. Excellent. Food great, portions, great, and service ecellent, price reasonable. Nice and informal surroundings, where you also can sit in the pittoresk little terrace/garden if the weather is nice. Definetly going back

Room Tip: Did not sleep
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Geneva, Switzerland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2011

Had a good stay here however only arrived late and left early in the morning. Nice building, friendly staff. Very spacious room. No complaints and fair value for money (although can't compare to other hotel in Rotterdam).

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Malden, NL
Top Contributor
270 reviews 270 reviews
227 hotel reviews
Reviews in 173 cities Reviews in 173 cities
336 helpful votes 336 helpful votes
3 of 5 stars Reviewed September 22, 2011

I stayed here for only one night for a meeting by the end of August. It is a nice boutique hotel in an old shipping office close to the waterfront. The building has been beautifully renovated and a lot of old style remained. My room was large, nicely decorated, clean, good bed and bathroom. I think all rooms are different.
I found the facilities in the hotel rather limited. The reception area downstairs is quite basic, in fact limited to the bare minimum. To me the facilities are comparing to a three star hotel. But I really have nothing to complain about my room or my stay.
The hotel can be easily reached with the tram (number 7) from the central railway station.
Dinner tip: walk to the waterfront and have dinner in the restaurant of the Wereldmuseum. Amazing quality!

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Bern, Switzerland
Top Contributor
52 reviews 52 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 25, 2011

Good location for access to Ahoy stadium, large room, comfortable bed, well-functioning air con, and large bathroom made the stay comfortable enough, but at 150€ a night (without breakfast) it was too pricey. There were no comfy chairs in the room, even though there was plenty of room for them, no mini-bar or fridge, no tea/coffee making serice, no room service, no bar or food service in hotel, no public space for meeting with friends or reading, nothing to justify the 4-star classification or room price. Could be a good high-end hotel if they develop the building and improve room facilities but it's not there yet.

Also, how many days are hotels allowed to go before changing the sheets? I'm all for saving the environment and not encouraging excessive water use, but when I'm paying premium rates I don't expect budget service.

Room Tip: Rooms not facing the street may be quieter.
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  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
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Arnhem, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2011

There were some lovely original period architectural touches that set this place apart from others. However, for a supposed four-star hotel, it didn't feel like much more than a two-star in terms of quality. The room was very clean and there were good quality towels, but some lightbulbs were not working in the room and little things that make a hotel a hotel in the first place were missing (e.g., there was no shampoo for hair available -- only body wash). It was quite loud by 8 am, with people running in the room above us; voices in the corridor could be heard rather easily and the opening/closing of doors was quite noisy, too.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quartier Du Port

Address: Van Vollenhovenstraat 48-50, 3016 BJ Rotterdam, The Netherlands (Formerly Grand Hotel Philadelphia)
Location: The Netherlands > South Holland Province > Rotterdam
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#19 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quartier Du Port 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Grand Hotel Rotterdam

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