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“Overpriced, Not 4-star Facilities” 3 of 5 stars
Review of Quartier Du Port

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Quartier Du Port
4.0 of 5 Hotel   |   Van Vollenhovenstraat 48-50, Rotterdam 3016 BJ, The Netherlands (Formerly Grand Hotel Philadelphia)   |  
Hotel amenities
Ranked #26 of 53 hotels in Rotterdam
Bern, Switzerland
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
“Overpriced, Not 4-star Facilities”
3 of 5 stars Reviewed July 25, 2011

Good location for access to Ahoy stadium, large room, comfortable bed, well-functioning air con, and large bathroom made the stay comfortable enough, but at 150€ a night (without breakfast) it was too pricey. There were no comfy chairs in the room, even though there was plenty of room for them, no mini-bar or fridge, no tea/coffee making serice, no room service, no bar or food service in hotel, no public space for meeting with friends or reading, nothing to justify the 4-star classification or room price. Could be a good high-end hotel if they develop the building and improve room facilities but it's not there yet.

Also, how many days are hotels allowed to go before changing the sheets? I'm all for saving the environment and not encouraging excessive water use, but when I'm paying premium rates I don't expect budget service.

Room Tip: Rooms not facing the street may be quieter.
See more room tips
  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Arnhem, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2011

There were some lovely original period architectural touches that set this place apart from others. However, for a supposed four-star hotel, it didn't feel like much more than a two-star in terms of quality. The room was very clean and there were good quality towels, but some lightbulbs were not working in the room and little things that make a hotel a hotel in the first place were missing (e.g., there was no shampoo for hair available -- only body wash). It was quite loud by 8 am, with people running in the room above us; voices in the corridor could be heard rather easily and the opening/closing of doors was quite noisy, too.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nijmegen, Netherlands
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 18, 2010

Stayed in this hotel because I went to see Muse in Ahoy and din't want a mad dash for the last train.

Had to look round to find the hotel but was pleasantly surprised with my room, thought it was rather spacous and very nicely decorated with a nice balcony and very lovely bathroom(incl. Rituals toiletries) The layout was rather interesting in my opinion but it was ok, breakfast was a bit lacking in selection though.

Overall lovely stay and would stay there again!

  • Stayed November 2009, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 5 cities Reviews in 5 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 20, 2008

This was our second stay at Hotel Grand Philadelphia, and it was again excellent ! We asked same room (20), and we found it in exact same state as 2 years ago: huge, spotless, big bathroom, quiet though overlooking the street (double windows very effective, and airco very silent). Chic decor, king size bed, nice duvet, pillow and mattress, complete sitting area (2 leather chairs + 1 sofa), big cupboard, plenty of space, ... What can you ask for more ? Yes, just a few things: no minibar, no kettle in room, not much hangers in cupboard, not much channels on TV (8 only, mostly Dutch).

Hotel is still full of charm, in this old brickhouse, staff extremely friendly. Neighboorhood is superb, 2 minutes walk from Veerhaven where you can take a watertaxi to Hotel New York to see sunset on the river, between the 2 gigantic towers on the small Manhattan ... Beautiful ! Breakfast buffet very complete, fresh orange juice squeezed at the minute for you.

Again, looking forward to my next stay in beautiful city of Rotterdam, and it will be in Grand Hotel Philadelphia !
PS: price is cheap for the space and quality that you get there, really !

  • Liked — Huge space, charm, cleanliness, location, price !!!
  • Disliked — No minibar, no kettle in room
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Wales
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 19, 2008

Not the most welcoming of hotels with a rather dingy reception area and a most peculiar smell of - well - sewrage, or stale cabbage really! However, the staff were helpful and the room we stayed in on the first floor was excellent (and non-smelly!). It was a modern twin room with duvets, en-suite with bath and shower, and a balcony out side, though the view of the rear of the adjacent building was nothing to write home about!! One point of note, particularly for us Brits who like their tea, there are no coffee or tea making facilities in the room - take your own kettle! The room was clean, although the towels a little on the small side.

Local facilities were a little sparse, and we would DEFINITELY suggest giving the local bar (The Cave) a miss, unless you are into the seedier side of Dutch life. Many young women of various nationalities and older men, if you know what i mean....

One local spot you don't want to miss is the Euromast, particularly for lunch or dinner in the restaurant half way up. The views are spectacular and the food is excellent.

  • Liked — Clean modern room
  • Disliked — No tea!!
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2008

We have just spent a couple of nights at this lovely hotel. It was our first time to Rotterdam and so took a taxi from the Central Station to the hotel which was about 10 Euros. A better way to travel would have been on the No7 tram, getting off one stop from the southern end, where the hotel is approx. 1 minute walk and would have cost 1.60 Euros each. This hotel suited our needs perfectly. It was very clean, all the staff were very happy to help and the continental breakfast was great. We arrived on a Sunday and the bar was closed, but locally there are a number of good restaurants including Asian, Turkish, Indian, Italian and more traditional Dutch ones. It takes about 20 to 25 minutes to walk into the shopping centre, but be aware most shops on Mondays do not open until 11.00 or 12.00. We would not hesitate to stay here again.

  • Liked — Cleaniness, Decor and Breakfast
  • Disliked — Nothing
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 29, 2007

Regularly travel to Rotterdam with work, and have come to really appreciate this hotel. Was a bit put off at first as it doesn't have a restaurant, and sometimes when I head back at night I just want to grab a quick bite to eat. However there are so many good restaurants nearby that this isn't really a problem.
All the rooms I have stayed in have been great, plently of space, large bathrooms and comfortable beds.
The staff are really very helpful, and that glass of fresh orange juice in the morning is very welcome.
I would highly recommend this hotel - it is in a great location for exploring Rotterdam. It would be my choice if I was there for a weekend or a few days vacation.

  • Liked — lovely rooms, great location
  • Disliked — No restaurant in the evening
  • Stayed September 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quartier Du Port

Address: Van Vollenhovenstraat 48-50, Rotterdam 3016 BJ, The Netherlands (Formerly Grand Hotel Philadelphia)
Location: The Netherlands > South Holland Province > Rotterdam
Hotel Style:
#17 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quartier Du Port 4*
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Also Known As:
Grand Hotel Rotterdam

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