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“Amazing modern hotel like you never have seen before!” 5 of 5 stars
Review of citizenM Rotterdam

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citizenM Rotterdam
4.0 of 5 Hotel   |   Gelderse Plein 50, 3011 WZ Rotterdam, The Netherlands (Stadsdriehoek)   |  
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Ranked #2 of 53 Hotels in Rotterdam
Malden, Nederland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Amazing modern hotel like you never have seen before!”
5 of 5 stars Reviewed December 10, 2013

I have been one of the test-sleepers in the first weekend of December and I can say I had an amazing time. The hotel is modern, trendy, luxury, welcoming and more. The staff is really friendly and helpfull. It's not like a hotel you have seen before. The lounge area is more like a living room with a varation of choice how and where you want to sit. The staff asks you how you are doing and if you have any whishes, it really feels like they want to make you feel like you are at home. Also at the bar you can order a lot of different kind of drinks and food. The good thing is that they are available 24/7! Then the room, when you open the door you see a massive bed at the end of the room. It's really comfortable! Next to the bed there is a mood-pad, this controls almost everything in the room (lights, tempurture, blinds, tv, radio). The toilet and the shower are in the same cabin, but it's big enough for that. They have a really nice rain-shower and a normal shower. Not that you want to use it because the rain shower is incredible. The room is clean, bright, luxury and relaxing. The only thing with the room is that you don't have much privacy. So if you want to go there with somebody you don't know well, you maybe want to think twice if you want to go to this hotel, even it's great! Hopefully I see you soon CitizenM Rotterdam!

Room Tip: I had a room with a view on the harbor, was great! So I would recommend a room at the harbor side.
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    180
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Top Contributor
86 reviews 86 reviews
77 hotel reviews
Reviews in 61 cities Reviews in 61 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed December 9, 2013

Stayed here with my girlfriend for a test night, from 7 tot 8 December.

The hotel was easy to find, about a fifteen to twenty minute walk from Rotterdam Central Station, through the center of Rotterdam. When approaching from the square near Blaak, the building is somewhat hidden behind an office builing, but there's a huge poster in the trademark quirky CitizenM style to guide the way.

Checkin was a breeze, the self-service kiosks are fast and efficient. Since all rooms are the same, you only get a choice of view. ("pick harbourview, it's much better!" the Ambassador attending the kiosk whispered to me). We loaded the roomkey on one of the luggage tags, and were given a quick tour of the lobby and two free drink coupons by a very friendly Ambassador.

Upon entering the room, we were somewhat surprised about the different design from the CitizenM at Schiphol airport, where we had stayed twice before. Instead of the clear glass shower 'tube' and the frosted glass toilet one, both the shower and toilet were hidden inside a small frosted glass enclosed area. Though I liked the clear glass shower in the original design, this design does offer some more privacy, especially on the toilet.

Most of the room space is taken up by the huge bed (2m x 2m I think), which was supremely comfortable. It was very tempting to spend all night in this bed watching the free movies, and we decided to hurry up with dinner and the free drinks, and do just that. We were somewhat dissappointed when we hurried back to the room to watch Despicable Me 2, and found out it didn't work (we got an error message). We watched the Five Year Engagement instead, which wasn't that funny. That really was our only complaint during the entire stay though.

Everything in the room is controlled through a Samsung tablet, which controls everything from lights and the alarm clock to the shades and TV. It worked very well and felt very high tech. We slept like babies on the huge bed, and awoke perfectly refreshed. The bathroom was very good as well, with nice-smelling toiletries and a good rainshower.

The downstairs lobby area deserves special mention: it is a very inviting space for sitting, lounging, eating, drinking and working (and all of these appeared to be happening at the same time). We had a nice cocktail on Saturday night (good cocktails with all premium spirits!), and spent a few hours working on Sunday afternoon. The lobby was so comfortable that we didn't even mind working on a Sunday. Breakfast was served at the bar as well, and was very good and fresh. I especially enjoyed the freshly prepared coffee, so much better than machine coffee. The staff also deserves mention: young, enthusiastic and friendly, but professional and hard-working.

Overall, I loved this place and would certainly stay here again. Every major city should have a CitizenM, and I'm glad to see that they are slowly opening more and more.

Room Tip: All rooms are the same. Harbourview has a more 'open' view than courtyard.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
5 of 5 stars Reviewed December 9, 2013

It¨s such an amazing hotel where everything fits. Is it the awesome mood pad in the room where you can even change to colour of your lights to get into the right mood for party, business, relaxing or whatever, or the great and enormously huge beds.. everything is fantastic. Very easy going, the staff is extremely friendly and if you feel like getting a gin and tonic at 4 o clock in the morning.. well the bar is open 24/7 :)

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rotterdam, The Netherlands
1 review
5 of 5 stars Reviewed December 9, 2013

I had the opportunity to be testsleeper for this amazing new hotel, that have opend in Rotterdam.
The Hotel was true luxury and the rooms was small but designed so well that you had just the space you needed. - amazing chreative atmosphere, where you feel home.
Luxury for a fair price. - amazing.
The service was very nice.

Room Tip: every room are amazing. - but if you want the nice view you should take the view to the harper! By...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

It was our first stay in a citizenM hotel, and we'll definitely return!
citizenM is a great, luxurious, stylish and modern hotel. The staff is very friendly, helpful and enthusiastic, and seems really sincere. The rooms are clean, the beds are amazing, and the whole concept with lighting, music, and rainshower makes it a whole experience and enables you to totally relax. I don't know how to put it, but this definitely has been the best hotel I've ever been to when you're looking for a luxurious stay at good prices!

Room Tip: All rooms are identical!
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed December 8, 2013

Excellent! I just love this hotel: personnel, interior, food, savvy technology... Makes me want to live there. As they just opened there are stil lsome constructions they are working on but soon that will be no problem. CitizenM is by far my favo hotel chain and CitizenM Rotterdam is no exception. It's really like being at home with that cozy feeling. For budget travelers looking for luxury!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nijmegen, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 8, 2013

I love this Design hotel in Rotterdam! It's at a good location, and has nice design furniture.
The service is perfect, 24/7 Canteen, very nice living room / lounge, where you feel at home immediately and very comfortable beds.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Rotterdam

Address: Gelderse Plein 50, 3011 WZ Rotterdam, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #2 of 53 Hotels in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — citizenM Rotterdam 4*
Official Description (provided by the hotel):
citizenM Rotterdam is located at Oude Haven of Rotterdam. Savvy citizens can enjoy affordable, yet luxuriously appointed, accommodations right in the city center. Every square inch has been constructed with your ease in mind, without sacrificing any luxuries. Free Wi-Fi for your enjoyment, 2-minute check-in/out, food & beverage available 24/7, oh, and the genius tablet mood pad in each room. ... more   less 
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