Without this sounding like a list I want to simply point out hopefully to management what changes or improvements I think the hotel could use to their own benefit. The Mirror/TV is great but only if you want to watch it at night as is not possible during daylight. The remote with mouse pointer is ridiculous and a normal simple remote would be better. There are insufficient towel hooks in the bathroom. The shower floods the entire bathroom. I love the glass cube type bathroom set up though. the pillows for the bed are poor but having stayed in five different hotels in The Netherlands in the past 4 weeks it appears to be the norm everywhere. The sheets and duvet mind you were terrific. Your toiletries in the bathroom are magnificent. The shower head in our shower did not work and simply dribbled out. Rubbish. The safe was not attached to the wall or anything for that matter. Good mini fridge selection as well as tea and coffee thank you although the beer expired this June. No wifi in the hotel except something called swisscom which did not work anywhere. All in all a very comfortable room if you don't mind showering in front of your partner and don't need TV. Great views from the 21st floor where we were and very good curtains to block out the light.
Now to Breakfast. What a fantastic display of good good good variety and choice. Well done. We loved our breakfasts on all three mornings and rate it as the very best buffet breakfast we have had in Holland and probably ever.The bar area on the 7th floor and having the opportunity to go outside and take in the view is wonderful of course.Finally the staff were all particularly pleasant and happy and helpful. I would recommend the hotel and will certainly go back and honestly the bathroom issues didn't bother me but they certainly will some and especially elderly individuals would find the bathroom dangerous after a shower I think.
- Official Description (provided by the hotel):
- Located on the Wilhelmina Pier and close to the center of Rotterdam, the nhow Rotterdam hotel is an ideal destination for both business and leisure travelers. ... more less
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