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“Central, clean, fresh and renovated what else u need” 5 of 5 stars
Review of Holiday Inn Express Rotterdam - Central Station

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Holiday Inn Express Rotterdam - Central Station
3.0 of 5 Hotel   |   Weena 121, 3013 CK Rotterdam, The Netherlands   |  
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Ranked #9 of 53 Hotels in Rotterdam
Falun
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Central, clean, fresh and renovated what else u need”
5 of 5 stars Reviewed November 7, 2013

Its so central. So clean and fresh. Indoor parking. Suits family and singles.
But i missed a real hotel lobby to enjoy sitting there watching turists kon and go.
Even the breakfast was ok.
Very friendly and helpful personal.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, November 10, 2013
Dear Guest,

Thank you for taking the time to review our property. I really appreciate your comments.

I hope to welcome you back to our hotel in the near future.

With kind regards,
Marijn Neelen - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    87
    105
    19
    3
    3
See reviews for
16
87
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Rotterdam, The Netherlands
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2013

I stayed here for one night on 27-28 OCT and was delighted. It is the ideal budget hotel in Rotterdam; centrally located, reasonably priced. The rooms, while a touch on the small side, are brand-new and comfortable. Wifi is free and fast. The only negative comments I would give would be concerning the breakfast; everything else was superb.

Room Tip: Ask for a room facing the city.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, November 4, 2013
Dear Guest,

thank you for sharing your feedback online. Good to hear you enjoyed your time with us in this new hotel, centrally locatad in the heart of Rotterdam.

As a Holiday Inn Express, we always offer our guests a free continental breakfast which exists of choice of breadrolls and toast, croissant, pain au chocolat, at least 4 kinds of yoghurts, 4 kinds of cereals, boiled eggs, 8 kinds of cheeses, 4 kinds of cold cuts, hand fruit, fruit juices, choice of coffees and teas, tomatoes, cucumber and different sweetspreads.

Thank you for staying with us and hope to welcome you back in the future,

Warm regards,
Marijn Neelen
General Manager
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London, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 28, 2013

Stayed in this hotel for 2 nights Friday night and Saturday night .

Hotel was excellent to sum it up.

Spotlessly clean room and bathroom. Lovely bed . Very quick wifi In the rooms and at the bar . Good tele. Breakfast nice and nice atmosphere . Saturday night had a few beers in the hotel bar. ���3.35 for a half a pint bit expensive but still nice atmosphere .

Very pleasant staff and all very helpful and all welcoming from checking in to checking out or ordering a beer.

Only 5 mins walk from Rotterdam Central station .

Defiantly be staying here again if In the area

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, November 1, 2013
Dear Guest,

I appreciate you taking the time to give us your honest feedback on your stay. I am pleased to see you enjoyed our new hotel and friendliness of staff.

Kind regards,
Marijn Neelen
General Manager
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Gemunden, Germany
Top Contributor
78 reviews 78 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 19, 2013

I have stayed in many Holiday Inn Express hotels, and this one is different. The rooms are not the same as many of the others, and the location, in a high-rise in the city center is different too.

We liked this hotel. It is right in the middle of Rotterdam, and is you are with your own vehicle, they do have a parking garage. It does cost extra, and the entrance is on the back of the block from where the street entrance of the hotel is located. It's lockable, has a door to keep out people not picking up or dropping off their vehicles. The hotel shares a high-rise, and the parking is also shared.

The hotel entrance is street level, but only the entrance. Once inside the front door, you have to go up to the 1st floor to find the "lobby" and check in desks, eating area, and bar. The staff is remarkably friendly, very knowledgeable about their city and what there is to to do and how to get about. There is no real "lobby" with big chairs, couches and so forth per se, but they do have a bar area, and a business area, where there is free WiFi. In the same area is the breakfast area. Breakfast is in the room price, and they have a very nice breakfast buffet.

The rooms are modern, very well color coordinated and attractively laid out. The exact layout is not the same as Holiday Inn Express hotels in England and Germany, but better I think, at least for my taste. Our room was quite sound proofed, considering 4 lanes of high traffic outside, and a very busy street car stop in two directions right below us, not to consider a 4 by 4 crossing of tracks on the corner (traffic circle) where the hotel is located. The TV picks up a lot of channels from many countries in Europe, and there is WiFi, free, in the room. The AC works well and is easy to control.

Our bathroom was very nice, all in white and black tiles, a wall to wall mirror on one wall, and a nice large glass shower stall, a lot nicer than I have seen in many Marriott hotels. The safe's are not in the rooms, but there are individual safes in the check-in area. Do not expect to find a swimming pool or deluxe restaurant - perhaps across the street in the Hilton. We are in a different price category, but quality wise, this hotel is a very good value for your money.

Room Tip: For a room with a view, street side, ask at the front desk.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, October 22, 2013
Dear Guest,

thank you very much for taking the time to write this extensive review after your stay with us. I am very pleased to see you enjoyed our new hotel, the breakfast, the room, bathroom and that you appreciated all we have to offer in the heart of Rotterdam.

I also will be sure to pass your compliments to our staff.

Thank you again, and I look forward to welcoming you back when travels bring you here.

Warm regards,
Ms. Marijn Neelen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

The hotel is near the Central Station and it is just 5 mins walk away from the station. It was very easy for us to get around Rotterdam. the room was very clean and modern and the bed was really comfortable . Breakfast was included with our stay and it was quite good with different kind of food and drinks. the most important is the price is relatively low compare with the hotel which is located nearby! I have a great night after the long flight! the staff is really helpful and polite. I will definely recommand this hotel to my friend!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, November 1, 2013
Dear Guest,

Wonderful to read you enjoyed the hotel, the bed, the room, the cleanliness in our hotel, the free breakfast offered and the price quality we offer as a Holiday Inn Express hotel.Thank you for recommending us, we appreciate your business and loyalty.

Warm regards,
Marijn Neelen
General Manager
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Bangor, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2013

great hotel for proximity to station which means can use the metro and train lines easily ..

room is quite plain but nice and clean and coffee etc etc ..
found the room chilly and the air system does not turn off , a bit noisy .

however good value all considered and good location if you dont mind a walk to the river area s..nearer to the river would be my preferred next time ..

but still a nice hotel - safe clean new and sensible ..

Room Tip: face the main road to watch the trams and day to day life ..
See more room tips
  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, October 31, 2013
Dear Anthony-Minnis,

Thank you for taking the time to post a review of our property. We are so pleased you liked the fine location of our hotel in the area. We apologize for the experience you had with your in-room Air-Conditioner. It is regrettable that we fell below your expectations. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 7, 2013

Walked to/from hotel from Central Station with luggage (5 -10 mins). Smooth check-in/check-out. Reception staff friendly and helpful. A broad range of foods at breakfast, which was included in room price.
The hotel is very new, and has been maintained as fresh and clean. We shared two interconnecting rooms with our teens, which worked well. Plenty of room for everyone. Wifi strong.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIEXRotterdamCS, General Manager at Holiday Inn Express Rotterdam - Central Station, responded to this review, November 10, 2013
Dear Guest,

Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us!

We hope to have the honor of serving you and your family again should your travels bring you back to Rotterdam.

With kind regards,

Marijn Neelen - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rotterdam - Central Station

Address: Weena 121, 3013 CK Rotterdam, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #9 of 53 Hotels in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Rotterdam - Central Station 3*
Number of rooms: 214
Official Description (provided by the hotel):
The new Holiday Inn Express Rotterdam – Central Station is perfectly located in the heart of Rotterdam. Whether you are visiting Rotterdam for business or leisure purposes, this hotel is your place to be!The hotel is located next to the central station of Rotterdam in close vicinity of the main shopping area of the city the Koopgoot and on the corner of the Hofplein and Coolsingel. Large companies such as Nationale Nederlanden, ING, Unilever, Houthoff Buruma and the Holland Casino Rotterdam are all on walking distance. The hotel has the perfect location for every purpose.The sound proof, well furbished and spacious rooms offer modern equipment like LCD TVs with 50 international channels, free wireless Internet, coffee/tea facilities and a spacious shower. On top of all these facilities, our guests are served a complimentary Continental breakfast. The hotel offers a modern decorated lobby and bar, where our guests feel at ease and can relax with friends and colleagues. ... more   less 
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