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“Home away from home” 5 of 5 stars
Review of Mainport Hotel

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Mainport Hotel
5.0 of 5 Hotel   |   Leuvehaven 77, 3011 EA Rotterdam, The Netherlands (Stadsdriehoek)   |  
Hotel amenities
Ranked #6 of 53 Hotels in Rotterdam
Wellington, New Zealand
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Home away from home”
5 of 5 stars Reviewed July 19, 2014 via mobile

We stayed twice here, in total more than a week. As a family we had two interconnecting rooms which worked out perfectly. The rooms offer great views of the city, the river, skyscrapers among them the newly finished De Rotterdam by Rem Koolhaas. The rooms are well appointed, very nice big beds. Fluffy towels and nice shampoo in the spacious bathrooms. The room service menu is a bit small. The breakfast is fresh and there is good variation of (organic) food. The chef can cater for anything. One evening they even made special Dutch pancakes for our children, outside of the menu; the kids loved it. The staff was very friendly and helpful. The porter helped squeeze our oversized luggage in our car.

Stayed June 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, 5 weeks ago
Dear Guest & family,

Thank you very much for the time you have taken to leave this lovely review of your stay and to advise our future guests. We really appreciate it.
All our staff is doing their utmost to offer an excellent stay to our guests and they will be thrilled to read that they have succeeded in their efforts! I will make sure to pass on your compliments.

And we look forward to your third visit to your second home in Rotterdam, Mainport!

With warm regards,
Simone van der Veen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    139
    59
    13
    5
    5
See reviews for
16
116
6
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Groningen, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

Wow! What a wonderful experience! My partner and I both agree that this is one of the best hotel experiences we have had! Our room by far exceeded our expectations in terms of style and extras. The breakfast buffet was incredible (try the pancakes). All that being said, the thing that made us want to stay again was the service. The staff were kind, helpful, and efficient!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, 5 weeks ago
Thank you very much for your review on Tripadvisor!
I truly appreciate your positive feedback and to tip future guests about Mainport!
We are very glad to know that we have been able to exceed your expectations during your complete stay through design, facilities and most of all service! I will make sure to pass on your compliments to our staff.

We look forward to your next visit!

With kind regards
Simone van der Veen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

Professional service began before we got out of the car. Check-in was quick and helpful with dinner suggestion that was a romantic walk to a perfect restaurant (Stocklholm). We were at the end of a very long hall but the room overlooked the water and was suite large. A very romantic decor, we watched the fire channel in the bathroom mirror tv and enjoyed the premium coffee service.

We were in Brussels for a conference and had some time to wander and picked Rotterdam, which was atypical for us since we prefer old-world charm while in Europe. Rotterdam was a full palette of architecture and culture. We really enjoyed every minute. We plan to return for a longer stay - and Mainport is definitely where we will stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2014

From the moment I walked into the Lobby the service was first class. Checkin was very simple with the check in staff taking details and offering insights into some of the options the hotel can offer, nothing was too much trouble. The room was very comfortable will all mod cons, jacuzzi bath, TV in bathroom mirror, plus super fast wifi as well as all the normal things like mini bar and programable air conditioning.

The food in the restaurant was also very good and the service was first class. Buffet breakfast was very nice too. Overall a very good hotel and certainly one I will bid it again on my next trip to Rotterdam.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, 5 weeks ago
Dear Guest,

Thank you very much for the time you have taken to advise future guests about Mainport!
I am very glad to read that you have fully enjoyed your stay in Mainport and we look forward to your next visit to have the chance to even exceed your expectations!

With kindest regards,

Simone van der Veen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam
1 review
4 of 5 stars Reviewed July 12, 2014

Great link with public transport (tram and metro) direct from the central train station
Very nice design hotel, very clean
Great breakfast, sometimes a bit difficult to find a table
Unfortunately the hamam was not working, good sauna, nice little pool

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrboro, NC
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 10, 2014

I stayed at the hotel soon after its opening, and they had not yet installed room safes. But the room was beautiful with hardwood floors. The bathroom was luxurious. The room service was delicious. It was easy to walk to things. I would stay here again!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, 5 weeks ago
Dear Guest,

Thank you for the time you have taken to give your feedback about your stay last year after the opening of the hotel.
We are glad that you have enjoyed your stay and we look forward to your next visit as a few new things, such as room safes, have been installed or improved. We look forward to the chance to exceed your expectations.

With kind regards,
Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 7, 2014

Even though my time in this hotel was short, i enjoyed every bit of my stay there. If you are going for a room in this hotel go for the water front view, believe me it is spectacular, in fact a view to die for. My room was spot on, tidy and i had a television, a huge bathtub and a huge sauna that takes 2 adults in my bathroom. The employees are also very friendly and helpful, the rooms are a little bit pricey but it is worth every penny. More so, it is located right in the heart of the city.

Room Tip: If you want a good view, go for the water front view rooms
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDMgr_InntelHotels, Rooms Division Manager at Mainport Hotel, responded to this review, July 10, 2014
Dear Jacklyn,

Thank you very much for your stay at Mainport and the time you have taken to leave this great review! I am glad that we have succeeded in offering you a memorable stay and we all look forward welcoming you back soon!

With warm regards,
Simone van der Veen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mainport Hotel

Address: Leuvehaven 77, 3011 EA Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service
Hotel Style:
Ranked #6 of 53 Hotels in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mainport Hotel 5*
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