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“Lovely and great service!” 4 of 5 stars
Review of Urban Residences Rotterdam

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Urban Residences Rotterdam
4.0 of 5 Condominium   |   Hennekijnstraat 202, 3012 EB Rotterdam, The Netherlands (Cool)   |  
Hotel amenities
Singapore
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Lovely and great service!”
4 of 5 stars Reviewed April 25, 2014

Stayed for a month from February to March and throughly enjoyed my stay - studio apartment on 13th floor.

Check in was a bit bumpy as with all things in Netherlands, the office insisted that they would only be open at 9 am. Traveling as a single lady after a 13 hour flight and arriving at 8 am, the first thing I wanted to do was to check in, shower and rest. Luckily, my cab driver conversed in Dutch and the reception allowed me to use a temporary room to shower and store my luggage.

Room had fantastic view and was comfortable. Housekeeping a bit patchy at the start (dustbins were not emptied) but got better during my stay. Location is fantastic - short 5 min walk to supermarket and shops at the Linjbahn just below. Short 10 mins walk to Rotterdam Central Station. I would highly recommend a stay at Urban Residences and would definitely stay there again if I ever went back to Rotterdam!

Stayed March 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    60
    9
    1
    1
    3
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25
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2014

From the warm and friendly welcome/check in to the 'wow' factor when we first walked into the executive apartment, our experience of Urban Residences and Rotterdam in General was first class.

The self catering apartment was stunning as were the views, and the overall standard of the build/fittings/furniture oozed quality.

We were even treated to some Easter gifts for our children!!

Would have no hesitation recommending.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romsey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

Booked a studio apartment for 4 nights for visit to run the Rotterdam marathon. Location was excellent, both for marathon (very close to start & finish), plus sightseeing and shopping as apartment is very central.

Our apartment was on 5th floor (lowest floor with apartments), and was spotless. The appliances were in mint condition and didn;t seem to have been used before. We loved the electric bed - great for watching TV whilst tucked up !

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 4, 2014

I tried to book the apartment for a week but because of credit card problem, reservation could not be processed, they cancelled it. In a booking.com mentioned that credit card just only for guarantee not payment. I don't know if they tried to deducted from my credit card the same amount as they mentioned guarantee. They said that we could pay at the time we check in.

  • Stayed April 2014, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damnark
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

Simply perfect ... It's almost everything I want to say ... Family trip, 2 adults and a child of 6. We stayed in an Executive Apartment, on 15 floor, for 5 days. We extended our stay, just did not want to goo home:-) Located right in the center, with shops and restaurants - literally - on the doorstep. There is a fantastic view, the pictures on the venue's website pales, in comparison to reality.

There is parking space in the building (and a lift for the car!) there are laundry facilities in the apartment, and a fully equipped kitchen.

Can't wait to return...

Room Tip: Good (and much less expensive!!!) alternative to staying in Amsterdam, if you want to go there. Only...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry S, Manager at Urban Residences Rotterdam, responded to this review, March 13, 2014
Hello Birgitte,

We are very happy to read that you have enjoyed Urban Residences! Thank you for the kind review! If you like to be right in the middle of the center of cities, try out Urban Residences Maastricht next time you come to The Netherlands!


Team Urban
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 4, 2014

Also tired of cleaning ladies knocking on your door at 10 o’clock in the morning, or worse, barging into your room, the bed, as nice as it is, never as comfy as your own, hurrying to have some breakfast after a late night in town, returning to your room for some privacy (and the bathroom)….to find …again, the cleaning lady!
Also missing in every hotel a nice quiet place where you can have a good cup of coffee, read your morning paper and take of (at least) your shoes?
Well, I found the perfect solution!
I skip the description of all the design features of the apartments and let the pictures speak for themselves, cause the thing you miss the most, when you travel a lot is,…. a bit of home!
Just amazing to find a place like this in the very heart of the city of Rotterdam, private (luxurious) parking in the building, besides, cheaper than the nearest Q- Park!
Breakfast, lunch and dinner , in any price range, less than 2 minutes away and the possibility to have a nice quiet evening and dinner “at home” after a long day exploring the city is, for me, sheer luxury!
Finally, for the smokers among us, also tired of being banned to the broom closet or the street; every apartment has a LARGE balcony, with great views on the town and,….a (design)ashtray!

So far I only read comments in Dutch on this site. I posted mine in English, cause I would be delighted to find a place like this in London, New York, Paris, Barcelona, etc.
Feel free to contact me if you need more info in Dutch, English or Spanish.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry S, General Manager at Urban Residences Rotterdam, responded to this review, January 23, 2014
Wow...

Did anybody ever tell you you should write for a (travel) magazine...? It's great that you skip the part about what's actually offered, and go straight to explaining readers how you feel and what kind of experience you had. You nailed it. And so did we, I dare to say... :)

Thank you for a lovely review. This is VERY much appreciated.

Until we meet again!


Team Urban Rotterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Urban Residences Rotterdam

Address: Hennekijnstraat 202, 3012 EB Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Cool
Hotel Style:
Ranked #2 of 19 Specialty Lodging in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Urban Residences Rotterdam 4*
Number of rooms: 24
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