My partner and I visited this hotel in December on a city break. We were meant to go to Bruges however a port strike in Zebrugge changed our plans. We wanted a hotel which was central and booked this one as some of the reviews were not too bad. We arrived mid morning and asked if we could leave our bags in the luggage room until we could check in. The receptionist informed us that there was a room available anyway and she proceeded to check us in. We got in the lift to the second floor and walked down a dark corridor with really worn out carpet. We reached our room and opened the door and were very disappointed. The room was very bare with thread bare carpet. The room was very warm and smelled really musty. The bathroom was the worst bathroom I have ever seen. It was something akin to a prison cell. Pipes were exposed, the shower cubicle was horrendous. The sink was so big that we had to squeeze past it to get to the toilet. I stopped counting the stains on the bed at seven. My partner and I were so disappointed that we decided not to stay the night and we managed to get back on the ferry. I am not one to complain for complaining sake but this hotel is in desperate need of redecorating etc. A lick of paint and new carpets go along way. Don't get me wrong the location is great but when we paid nearly 60€ for the room - I expected more than what this hotel was offering.
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- Also Known As:
- Grand Hotel Rotterdam