Alarm bells should have rung when on arriving at this so called "hotel" they took payment for the whole 3 nights up front instead of using our card number as a security. Lesson learnt - always look at the room before you commit to anything! The sheets had been changed but that was all. The dust was thick there were yellowing dribbles on walls and the raidiator. The bathroom was filthy, well everything was filthy and the smell..... SEWAGE with an undertone of very old cigarettes and dirt. The furniture was broken. My husband compained in the morning to a receptionist who really could not care less. She told him they were fully booked for the duration of our stay but would 'phone if anything became available, she didn't 'phone. And so I wasted a whole day trying to find accomodation where I would not be afraid to put my head on the pillow. I have never been to a hotel before where there has not been soap to wash your hands in the bathroom or a kettle, but the biggest problem was the shear filth of this place. I still have bites, I wonder if these were picked up here? We did find a squashed bug in one of the beds! We have asked for our money back but have been told "This dust comes directly from the dry cleaned bed sheets. After making your bed this dust stays in the air and falls down after leaving and always sticks to everything" what utter rubbish! also ... "We found it a little bit unfair that we are blamed for having smoke stains on our walls while our walls and heating used to be yellow because of paint" More rubbish - see the photographs. Be warned, don't stay here, I would have rather have slept on a park bench. ...Oh and have just been offered a free nights stay.. Good god no!
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- Also Known As:
- Top Euro Rotterdam