Stayed at the hotel since its location near to town and on site parking appealed to us however when we got there it was very dissapointing. We had booked 2 superior rooms which were very run down and in terrible condition. The beds springs dug into your back, not all of the lights worked, there was dirt smeared on all the walls, the front door wouldn't close properly, both safes were broken and the bathroom was practically unusable due to the horrible smell of sewage emerging from it. We were also given a room at the back of the hotel which had no view whatsoever and we could see straight into people's apartments and they could see straight into our rooms. The tv worked but was very out of place in the room and there was absolutely no modern features in the room at all everything is old fashioned and worn down. Breakfast was also a joke they had no variety whatsoever, only 2 kinds of cereal, 2 types of diluted concentrated juice etc. The only edible thing really were the croissants which were in low supply. Also there was only one member of staff clearing tables and no clean plates to serve yourself were to be found anywhere. Luckily enough we only had this hotel booked for the one night and even at that we wanted to get out of there as quickly as possible, would not recommend or stay in this hotel ever again.
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- Also Known As:
- Best Western Rotterdam
- Rotterdam Best Western