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“Dark cold rooms, poor bath rooms” 2 of 5 stars
Review of Hampshire Hotel - Savoy Rotterdam

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Hampshire Hotel - Savoy Rotterdam
4.0 of 5 Hotel   |   Hoogstraat 81, 3011 PJ Rotterdam, The Netherlands (Stadsdriehoek)   |  
Hotel amenities
Ranked #29 of 52 Hotels in Rotterdam
Barcelona, Spain
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
“Dark cold rooms, poor bath rooms”
2 of 5 stars Reviewed August 30, 2013

I am a regular visitor of this hotel, because I regularly visit for business a company located nearby and the location is very convenient for me: The train station (Blaak) to Amsterdam airport is very close.

I hate the poor lighting of the rooms, especially the bath rooms, and how cold they are in the Winter: the poor aircon system runs only when you stick the room key-card into the device, otherwise seems to be off. They exaggerate with the energy saving: everywhere saving-lamps, which take very long to really light a little bit up. Apart of this, rooms are rather worn out and in urgent need of an updating, especially again the bath rooms. Their breakfast buffet is rather poor and repetitive.

Personnel cool and distant. You may be a 1000 times visitor, credit card in advance is always required.

All in all, not worth whant they charge.

Room Tip: The higher levels are better, not so much noise and more natural light!
See more room tips
  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, September 1, 2013
Thank you very much for your comment on Tripadvisor. Your comment is of great value to us and I am very sorry it is not what you expected. We are working to give all our rooms an upgrade. This year the rooms will be painted and all the beds will be renewed. We will take further action on your comments!
I hope to welcome you again in our hotel. I would like to get in contact with you so I can apologize in person for the inconvenience you have had during your stay. I will then make sure everything will be perfect for your next stay!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
Houston, Texas
Top Contributor
76 reviews 76 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 27, 2013

We came back to this hotel 3 times in 2 weeks and I must say we looked forward each time. I have absolutely nothing bad to say about this hotel. Location is amazing, situated in center of rotterdam, near shops, cafes and stations. Staff extremely friendly and courteous, service v good. AC wonderful and cold. Showers perfect and lovely smelling soap. Breakfast is very good also. Beds are comfortable and clean. There is a laundrette behind two streets down, supermarkets and Blaak metro station. Very convenient. Good for a family or business. This is the only hotel i will visit when i go to rotterdam.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, September 1, 2013
Thank you very much for sharing your experience on Tripadvisor. If there is anything at your next stay we can improve or anything else you might be needing please let us now. We would like to welcome you again in the Hampshire Hotel – Savoy Rotterdam.

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 25, 2013 via mobile

This hotel is spectacular. I have stayed here for 1 week, rooms are great, very clean with good AC. Location is right near the shopping center within walking distance of station blaak. The staff were so friendly and helpful and I would without a doubt come back again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, September 1, 2013
Thank you very much for your positive feedback on Tripadvisor. We hope to welcome you again in the Hampshire Hotel - Savoy Rotterdam!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2013

Basic convenient hotel. Nothing fancy and don't expect any bells or whistles but we liked it.
It's only downfalls are below standard cleaning crew where you are always short of towels or toilet paper and you feel that they are cleaning your room at a minimum effort.
It would have been nice if breakfast was included too but we highly recommend this sensible hotel

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, September 1, 2013
Thank you very much for your comment on Tripadvisor. Your comment is of great value to us and I am very sorry the cleaning was not what you expected. We will take further action on your comment and we hope to welcome you again in our hotel!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2013

The Hotel is nice , breakfast is ok , well located , u have to pay to watch tv. , very decent staff , room is good , room space is fine , clean ,

wifi is perfect .

have a good memories there and hope to visit again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, August 5, 2013
Thank you very much for sharing your experience on Tripadvisor. We would like to welcome you again in the Hampshire Hotel – Savoy Rotterdam!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 20, 2013

We spent one night here and we have to say that is a very very normal hotel only to sleep as a road hotel.
The curtains, furniture, linens and towels were very old. Also the TV is old. The bed not confortable.
They have to renew all the installation, on the outside it looks pretty good but the inside is dark and old.
The breakfast very very expensive.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, July 22, 2013
Thank you very much for your comment on Tripadvisor. Your comment is of great value to us and I am very sorry it was not what you expected. We are working to give all our rooms an upgrade. This year the rooms will be painted and all the beds will be renewed. We will take further action on your comments! We hope to welcome you again in our hotel!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Top Contributor
88 reviews 88 reviews
62 hotel reviews
Reviews in 42 cities Reviews in 42 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed July 14, 2013 via mobile

Not the best by a long way. A little dated and tired, but more than good enough of you can get it at the right price. If you can get for £50 or under take it. Above that, you need to look around. It's not a bad backup. Close to metro station which takes you to Rotterdam Central in two stops, and from there you grab a direct train to Schiphol airport.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicoline M, General Manager at Hampshire Hotel - Savoy Rotterdam, responded to this review, July 15, 2013
Thank you very much for your feedback on Tripadvisor. We hope to welcome you again in the Hampshire Hotel - Savoy Rotterdam!

With best regards,
Nicoline Montanus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Savoy Rotterdam

Address: Hoogstraat 81, 3011 PJ Rotterdam, The Netherlands
Location: The Netherlands > South Holland Province > Rotterdam > Stadsdriehoek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Rotterdam
#18 Luxury Hotel in Rotterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hampshire Hotel - Savoy Rotterdam 4*
Number of rooms: 94
Official Description (provided by the hotel):
Situated in the centre of Rotterdam, we’re close to some of the city’s most famous landmarks, excellent shops, the business district and the beautiful Old Harbour. The hotel is easy to reach by car, train, tram and boat. Our 4-star hotel has 94 rooms, a lovely lounge bar, a meeting room for 40 people, a cardio fitness room and free internet in the lobby. ... more   less 
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Also Known As:
Eden Savoy Rotterdam
Rotterdam Eden Savoy Hotel

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