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“Easily one of the best places to stay” 5 of 5 stars
Review of Suitehotel Pincoffs (Hotel aan de Maas)

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Suitehotel Pincoffs (Hotel aan de Maas)
4.0 of 5 Hotel   |   Stieltjesstraat 34, 3071 JX Rotterdam, The Netherlands   |  
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Ranked #1 of 52 Hotels in Rotterdam
GreenLeadersGold level
Leicester, United Kingdom
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
“Easily one of the best places to stay”
5 of 5 stars Reviewed December 7, 2012

I stayed here this week for 2 nights and its was a delightful experience. The hotel is of course incredibly beautiful and well located, but the best part of the experience was the flawless service by all members of the staff. I was shown three different rooms, before I finally settled on one. The bed was very comfortable, bathrooms accessories were lovely and overall the room was very welcoming and large. I was provided with very helpful advice on directions to where I wanted to go and sightseeing suggestions based on the limited time I had. While I did not have breakfast here, I did have a very nice lunch. I highly recommend their vegetarian salad - it is amongst one of the best I have had. I thoroughly enjoyed my stay here and would definitely stay again.

Room Tip: If you would like a room where windows are at a level from where you can see outside, you should ask...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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235 reviews from our community

Traveler rating
    200
    28
    3
    1
    3
See reviews for
24
115
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 2, 2012

This excellent hotel cannot be recommended enough. Lovely room with beamed ceiling, stunning hotel, great location and extremely friendly and helpful staff. Good breakfast too.

Unfortunately our room did not have a view but the view over the water from the breakfast room is great.

Would definitely stay here again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Paris, France
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 23, 2012

I spent 1 night in this wonderfully redone townhouse with stunning views on the habour of Rotterdam.
Great mix of antique and contemporary designer furniture. In my corner room a 5 metre ceiling there was the old 19th century closet of Mr Pincoff, founder of the Rotterdam habour.
Very caring staff, extensive breakfast with Illy coffe and a bright smile from the waiter.
Edwin did a wonderful job here.

Room Tip: suite 4, with a big bathroom including designer tub and separated shower stall. 3 enourmous windows...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 20, 2012

I had a lovely stay, if much too short, last week. The staff is unfailingly friendly and helpful, and they made me feel comfortable and at home immediately. They even printed running maps for me, tailored to the distance I wanted to run. The rooms are lovely and make you feel at home. The breakfast room is beautiful, as is the rest of the building. I wish I'd had time to take advantage of the book and video libraries. The location is great, and very easy to find from the trams.

Room Tip: If you have small children perhaps ask not to have the rooms with stairs as they are steep for littl...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eindhoven, The Netherlands
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 12, 2012

This is how every Hotel should be. Perfect staff and service to begin with. The room was spotless and had Auping beds, iPod and iPhone docking, espresso machine with Illy coffee and everything you would wish for a room. This combined with a perfect spot in the middle of Rotterdam at the south bank of the Maas. But what this hotel really makes perfect is the staff. Very friendly, very helpful. Highly recommended and worth every penny.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Maine
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 8, 2012

We spent three nights in Rotterdam a few weeks ago for a conference. Since my wife decided to come along, I splurged and booked Suitehotel Pincoffs to make sure that she would have a cool place to stay while I went around doing my conference stuff. Pincoffs exceeded all of our expectations. Our room was gigantic. The bathroom (with shower and a gorgeous tub) had a gas operated fireplace, a TV, and enough bathroom products to clean a football team. Late in the evening as the sun was about to set, taking a bath with the blinds opened letting in the amber glow of dust was lovely. The place was obviously well constructed; we didn't hear a sound from our fellow guests. The bed was comfortable with separate fluffy duvets. The in-room Francis Francis coffee maker was a god-sent. We drink a ton of coffee and on those jet-lagged morning, the front desk was quick to deliver more coffee pods.

The staff was incredibly helpful and friendly. They came out to greet us every morning as we leave our place and always asked how our day was as we returned. They made reservations for us for our meals, recommended places for a quick bite, and gave us helpful traveling directions. Of all the places we have stayed, I can say that Pincoffs' staff ranked top 3 in terms of friendliness and helpfulness. They were superb.

The hotel is located on the "other side" of the river. Walking across Erasmus Bridge is the easiest way to get to the north side and on a lovely day it is definitely a treat. There are also trams aplenty within a 5-minute walk from the hotel. After arriving to Rotterdam via trains, we took the tram to Wilhelminaplein (an easy 12 minute ride). Finding the hotel was not super obvious but the subway station at Wilhelminaplein (just downstairs from the tram stop) has a automated map printing machine. With a little help from a friendly station manager, I printed out a map of the area with Google Map-like directions to Pincoffs. Love them Dutch. A quick walk later and we arrived at Pincoffs.

Pincoffs' room rates are in the same ballpark as some of the mediocre hotels across the river. Indeed, I met some friends at their hotels during our stay and my wife and I really thought we lucked out in choosing Pincoffs. You might have to pay 10% more at Pincoffs but, trust me, it is totally worth it. It will make your trip to Rotterdam a whole lot better!

NB: Ask the staff about the story of Pincoffs. It's an amazing tale. Also, ask them about the squatters living in the gate house nearby (they have a bar in the basement!). Finally, just across the river on the north side is the Rotterdam Walk of Fame where you will find the foot prints of musical geniuses like LaToya Jackson, Toto, David Lee Roth, Suzanne Vega (who signed it "My name is Luka" just to remind you of what she did), and many more lined up in an odd mix. I can only hope that JLo will join the Walk of Fame when she comes here for her show next week.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2012

Charming small boutique hotel, Pincoffs takes advantage of his excellent location and his authentic beautiful historic building.
Rotterdam is an amazing city but due to the rain and very bad Easter weather we took advantage of our large and cosy standard room under the roof. I found it very ingenious and i really appreciated the ecologically responsible way to give a second life to used old doors, furniture and not only, both in rooms, restaurant and probably overall in the hotel. The attention paid to the decoration in the light flooded rooms,corridors and breakfast room give to this hotel a home feeling.
The friendly staff have given us an excellent restaurant for the evening. A big thank you for making our stay in your house so nice.

Room Tip: The cosy and quiet standard rooms under the roof are offering a lot of space, big bathrooms and a wi...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suitehotel Pincoffs (Hotel aan de Maas)

Address: Stieltjesstraat 34, 3071 JX Rotterdam, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Rotterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 52 Hotels in Rotterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suitehotel Pincoffs (Hotel aan de Maas) 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Pincoffs Suite Hotel is a small luxury hotel. It resides in a national monument built in 1879 in the area currently called Kop van Zuid, the trendy Rotterdam left bank. The former customs office is full of atmosphere and authentic details. We can offer you charm, space and comfort in our 17 suites, luxury rooms, hotel bar and period rooms for meetings.The view of the river, the bridges and the skyline is heartwarming. There is free espresso coffee, tea and water in each room and suite. The Pincoffs serves breakfast (all days) and lunch (not on Saturday and Sundays). There is free parking in the street after 18:00h and on Sundays. The hotel has a private parking (15 euro per car per night).The Pincoffs Hotel is rewarded with the Green Key Gold medal for their environmental care. The hotel won several prices for interior decoration, hotel service and innovation. ... more   less 
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