Myself and my partner stayed at this hotel from 28th-30th September. When we arrived tired at 11pm we were given a room at the top of the hotel (3 steep sets of stairs, no lift, no offer of help with bags). The smell of damp upon entering the third floor was overwhelming and our room smelt musty also.
As two tall people, we had requested a room for 'full sized people'. The bed was a double which accomodated us both but unfortunately it was squeezed under the eaves so when my partner sat up in bed in the night he smacked his head on the beam! The room was incredibly thin, small and shabby. The television was a relic, the desk was cheap and old flat-pack and the cushions were tired and flat. Also there was a scratchy duvet and no sheet which makes you worry about cleanliness.
The bathroom was clean and the shower pressure good but the towels were barely large enough to wrap around my hair let alone my body.
Staff were ok, not particularly interested, but ok. Best of the bunch was the young man on duty at around 7.30am sunday. He didn't know where there was a post box but assured us he would get my postcards sent for me which was nice. (Mind you I don't know if he has yet!)
Breakfast wasn't included in the room price which was a joke as it is not worth paying for. Some rather sad slices of cheese and ham and bread that isn't replenished. Orange juice is actually squash and staff are surly.
Overall I do not recommend this hotel although the location is excellent. Please see my photos of our room as they differ wildly to the website!
- Also Known As:
- Nieuw Minerva Hotel
- Official Description (provided by the hotel):
- Hotel Restaurant Nieuw Minerva is located in the centre of Leiden between the two most important shopping streets. You will find plenty of restaurants and cafés around the hotel for a drink or bite during your stay. The hotel is situated along one of Leiden's many canals. This makes it easily accessible by boat. The hotel covers 6 authentic 16th century canal houses. In 1830, one of these houses was inhabited by J.R. Thorbecke, the father of the Dutch constitution. Nieuw Minerva is decorated in a friendly, Old Dutch style with a homely atmosphere. It offers a good restaurant and meeting and banquet facilities. The hotels rooms are decorated in various styles. Some rooms are romantic, some classic, some in Art Deco style, and a beautiful bridal suite is available as well. ... more less
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