We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So annoyed.” 3 of 5 stars
Review of Ibis Leiden Centre

Save Saved
You added Ibis Leiden Centre to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ibis Leiden Centre
3.0 of 5 Hotel   |   Stationsplein 240-242, 2312 AR Leiden, The Netherlands   |  
Hotel website
  |  
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
EARLY BOOKING - UP TO 30%
Ranked #4 of 15 Hotels in Leiden
Waterford, Ireland
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
“So annoyed.”
3 of 5 stars Reviewed September 21, 2013 via mobile

There were 30 of us booked into the IBIS by Leiden train station for my sisters wedding. Realy comfortable and clean. We booked taxis to take us to the location and they never showed making us late for the ceremony. After we came back at 2am to be told that despite hhe 24/7 advertising gor food and drink they stop serving at 1am. Why advertise one thing and do another. Saying that great location most staff helpful and friendly

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

249 reviews from our community

Traveler rating
    67
    122
    49
    10
    1
See reviews for
50
70
46
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2013

I have given this hotel 5 stars judging it against similar types of hotel. It is not a luxury Grand Hotel obviously but as a low-cost hotel it is one of the best I have stayed in. Location near the station is excellent if you are travelling by train and the centre of Leiden is a few minutes walk away. Unlike many cities, the area around the station is fine. You can also catch a bus to local places from just across the road.
The staff were unfailingly helpful. Rooms are small-ish (as expected) but clean and ours had a great view over the city. We heard no traffic noise at all. Breakfast was good: continental buffet with a few hot things. There is no restaurant but there is a bar. If I had to nit-pick, I would have preferred more English tv channels and a toaster at breakfast but that's it!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Top Contributor
177 reviews 177 reviews
55 hotel reviews
Reviews in 62 cities Reviews in 62 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed September 9, 2013

With the IBIS chain you know what to expect. Comfortable bed, good but basic room and bathroom. Clean, but 'sterile' atmosphere. In this hotel they installed some 'cosy' corners at the lobby, but is stays impersonal. Breakfast is rather expensive.
Location is fine, one step from the train and bus station, two steps from the very idyllic centre of Leiden. If you come by car, you can use the parking at ‘Haagweg’, it is the cheapest in town and they have a free city shuttle.
I would recommend this hotel for business or citytrip.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishanganj
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 6, 2013

stayed in a group.they did not ask for our ID. Great.the rooms were very small and they had a baby cot when we checked in .we informed the reception but after waiting for some time we decided to keep it out ourselves.so much for room service. our rooms were booked with the condition that tea makers will be provided but there were no tea makers in the room.its only after a discussion we did get one.they provided tea bags only one the first day only.breakfast menu was at best mediocre and they had same menu on all five days.would prefer another hotel

Room Tip: avoid if you can
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Top Contributor
83 reviews 83 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location next to Leiden Centraal station - Schiphol Airport 20mins. - Amsterdam Centraal 35mins - den Haag Centraal 13mins - Rotterdam 33 mins see www.ns.nl
Rooms were very clean, comfortable and well thought out.
Reception staff were very pleasant and helpful. Breakfast was charged at an exorbitant 15 Euros !

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
1 review
5 of 5 stars Reviewed September 4, 2013

Since the first to the last day all was just excellent services, great rooms and very good safety. The room was very confortable with all the services you can expect to have, the people at the frontdesk were very helpfull for all our needs.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

Terrific location. So convenient for trains and buses. Staff are so polite and helpful. It is probably the cleanest hotel that I have ever stayed in ! The four-day stay we had was very pleasant.
Leiden is a very pretty and bustling student city with plenty of bars and restaurants.
I will visit again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ibis Leiden Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Leiden Centre

Address: Stationsplein 240-242, 2312 AR Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Leiden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Leiden Centre 3*
Number of rooms: 118
Official Description (provided by the hotel):
Ibis Leiden lies right next to the Central Station and just minutes’ walking from the historical Leiden centre city. It offers modern, compact accommodation with flat-screen cable TV and free Wi-Fi.The contemporary designed rooms have comfortable box-spring beds and a private bathroom with free toiletries. Other amenities include pay TV channels and a work desk.Bar Rendez-Vous offers an extensive breakfast every morning. During the day guests of Ibis Leiden Centre can enjoy a coffee, a drink or a snack here. Leiden’s city centre offers a wide range of restaurants and bars.Schiphol Airport is just 20 minutes away by train from Ibis Leiden Centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, ACCOR, Tingo, Priceline, Otel, Odigeo, Agoda and Venere so you can book your Ibis Leiden Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ibis Leiden Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.