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“Great location,very good hotel” 5 of 5 stars
Review of Ibis Leiden Centre

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Ibis Leiden Centre
3.0 of 5 Hotel   |   Stationsplein 240-242, Leiden 2312 AR, The Netherlands   |  
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Ranked #3 of 12 hotels in Leiden
Cheshire UK
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great location,very good hotel”
5 of 5 stars Reviewed May 19, 2013

We are a mature couple, spent 4 nights at this hotel. Very easy to see when leaving the train station. Welcoming entrance and front desk area. Friendly and efficient reception staff. We were able to get our room early and leave our cases in store on the last day. The room was clean, well decorated and had everything needed for a short stay, top marks for instant control of the hot water in the basin and the shower. The most comfortable hotel mattress we have slept on. Ample open storage area, kettle available on request. Need to supply own tea/coffee etc and toiletries as just a all in one soap/shampoo dispenser in the bathroom. We feel this is fine if it helps to keep this price reasonable. We did decide to take breakfast each day, had fruit, cereal, cheese,eggs, ham with a selection of bread and cakes, this then set us up for the day when we just needed something like soup or Dutch apple cake until our evening meal. We look forward to using this hotel again and would look to use Ibis hotels at other locations.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 22, 2013
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you very much.
With kind regards,
Team ibis Leiden Centre
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220 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bologna, Italy
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 18, 2013

If you're lucky, you might run into the 14-years-old 'chef de cuisine' (well, I made up that title myself) who is assisting during breakfast at weekends. It's amazing how well trained and self-assured this young man works his way around guests and collegues. Like a true pro!

Perhaps one day, he will be running a 5 star, high profile property at some exotic place. Who knows. Until then you can witness his first steps into the world of hospitality, right here at this hotel, which by the way, is overall good.

Clean rooms, friendly staff, very much in the centre (opposite trainstation). Definitely an upscale version of what Ibis has to offer.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 19, 2013
Thank you for your review on Tripadvisor.
We are pleased to read that you had such a pleasant feeling about the service of our breakfast team and all the other staff member.
Hopefully we will get the opportunity to be your hosts once more in the nereby future.

Kind regards,
ibis Leiden Centre
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Madrid, Spain
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2013

The hotel is well appointed, clean and comfortable. It can be expensive, but I got a very good deal, including breakfast. The breakfast is OK, but not very varied and not much to choose from if you don't eat meat or dairy. The only thing which I did not like at all was the ventilation shaft in the wall that separated the bathroom from the bedroom. Cold air came out of it all the time and there was nothing you could do about it because even if you put the heating up, you still got the draft. I ended up placing a pillow case over it, which was OK. The other thing that you could bear in mind if you are going with your partner is that the double bed is quite small. I think it is about 140 cm across, which for one person (as was my case) is fantastic, but the two friends I was travelling with had to ask for a room with twin beds as the bed was too narrow for the two of them.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 19, 2013
Thank you for taking the time to write a review. Feedback like this gives us the possibility to adjust our services and products where needed.
Kind regards,
ibis Leiden Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 15, 2013

Son is at Leiden Uni and we wanted a 2 day break over there that was comfortable at the right price. Quite honestly we couldn't have chosen better.
Location first of all - Just 100 yards from the station, couldn't be better. Don't worry about traffic or noise from the station, there isn't any, it is all very quiet
Hotel - Relatively new, very tidy, very clean, good looking
Staff - Lovely people, always 2 or 3 on reception, no waiting, always helpful and smiling
Baggage - We got there very early and left well after check out, they have a baggage room at no charge
Room - Very comfortable, excellent bed, best nights sleep for ages. Could do with a few more english channels on the TV though. No kettle in room but just ask at reception
Breakfast - Typical continental with eggs and bacon, good food, good choice
Summary - Loved it, we will stay here again and again over the next few years

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 19, 2013
Thank you very much for having taken the time to post your review. We are happy to hear that you had such a pleasant stay. I am sure that the team will be pleased to read your compliment about their service.
Hopefully we are able to welcome you the next time that you are visiting Leiden.

Kind regards,
ibis Leiden Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 10, 2013

The hotel was reasonably good for the cost. The room was spartan but very clean as were the common areas. Breakfast was very good and the staff were unfailingly helpful, polite and pleasant.

The location was the best thing about the hotel, right across from the station and only a five minute walk into town.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 13, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,
Team ibis Leiden Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 9, 2013

I have always thought of Ibis as on a par with Holiday Inn but this with hotel it appears Ibis have decided to plunge down market as I feel it equates to Travelodge.
The hotel only opened in May2011 so still has a newness about it which has not had time to be eroded yet.
Reception staff were helpful and I was directed to the 5th floor.
On entering the double room I was struck by how cramped it was, the bed taking up all the space, yet there was nothing in the room other than the bed. The ability to make a hot drink after a long trip would have been pleasant but there probably wasn't space for a kettle!
Breakfast was very poor with a limited choice including the slices of cheese with curling corners & no toaster. Price for this offering was a most unreasonable €15.
Back to the Golden Tulip on my next visit.

Room Tip: My room faced the rail station but I am a heavy sleeper. If you sleep light, best to check.
See more room tips
  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 10, 2013
Thank you very much for your feedback with regards to your recent stay in our hotel. Feedback like this gives us the possibility to adjust our services and products where needed.

Kind Regards, ibis Leiden Centre
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london
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Come out of Leiden Station and the Ibis Hotel is opposite as you look to your right. The buses
stop in front of the station and it is possible to get to Amsterdam or Keiukenhof in 30 minutes.
The hotel room on the 5th floor had a lovely view of a windmill. There was a comfortable double bed, tea making facilities and shower room. Clothes storage was adequate for a few days.

The buffet breakfast was very nice, no bacon but plenty of everything else. The staff all spoke English and were extremely polite and helpful. It was easy to stroll out of the hotel and turn either left or right into the centre of Leiden. Canals to walk alongside and plenty of restaurants, bars and a Saturday market. Definitely an alternative to Amsterdam.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2312ARibisLeiden, Manager at Ibis Leiden Centre, responded to this review, May 10, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, ibis Leiden Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Leiden Centre

Address: Stationsplein 240-242, Leiden 2312 AR, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Leiden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Leiden Centre 3*
Official Description (provided by the hotel):
Ibis Leiden lies right next to the Central Station and just minutes’ walking from the historical Leiden centre city. It offers modern, compact accommodation with flat-screen cable TV and free Wi-Fi.The contemporary designed rooms have comfortable box-spring beds and a private bathroom with free toiletries. Other amenities include pay TV channels and a work desk.Bar Rendez-Vous offers an extensive breakfast every morning. During the day guests of Ibis Leiden Centre can enjoy a coffee, a drink or a snack here. Leiden’s city centre offers a wide range of restaurants and bars.Schiphol Airport is just 20 minutes away by train from Ibis Leiden Centre. ... more   less 
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