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“Great for Family” 4 of 5 stars
Review of Holiday Inn Leiden

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Holiday Inn Leiden
4.0 of 5 Hotel   |   Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands   |  
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Ranked #6 of 15 Hotels in Leiden
Brussels, Belgium
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great for Family”
4 of 5 stars Reviewed July 7, 2014

We always like to go back to this hotel, especially in the winter but not only.
Kids can enjoy the swiming pool, tennis, ping pong.
breakfast is great and room is wide enough for 2 kids ( no option for 3 kids in 1room).

disadvantage : no windows in the rooms pointing to the main room.
might be noisy in the evening.

Overall a good hotel we always go back to (4 time already).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, July 10, 2014
Thank you! Such nice words from our regular guests is great to hear. We're glad you always enjoy your stay with us. Rooms on the interior side of the hotel may be a bit less quiet than the exterior rooms facing the parking lot. Again, thank you for your feed back and needless to say we very much look forward to seeing you all again soon. Kindest regards, The Holiday Inn Leiden Team.
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323 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Dundee, United Kingdom
Top Contributor
181 reviews 181 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

Really everything that my wife scotlandtiger999 states is correct.
great staff and service. JW, and the Ocean room bar staff were always friendly and gave us some really good advice if eating out in leiden. The hotel is only 2e away from the town by public teansport.
thanks again for a great break.

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, July 10, 2014
Dear guest, Thank you for your feed back, we'll forward your comments to our entire staff. They all, and especially JW from our Ocean bar-restaurant, will really appreciate your kind words. Good to hear you all had a great break here in Leiden, may we welcome you back soon? We do hope so. Kind regards, The Holiday Inn Leiden Team.
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Leigh-on Sea, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

Also stayed in this holiday part of a group booking (also for hockey, not the same team!). Found it very pleasant. Nothing was too much trouble. We had an outside twin room which was very quiet and consisted of two double beds, a desk, two small armchairs and table and the usual wardrobe and drawers/small cupboard which housed safe and tea/coffee making facilities. Plenty of space. They have a good scheme that if you do not have your room cleaned they give you a 5€ voucher per day to spend in the bar. A good incentive to help the environment! The down side to the hotel is that there are no restaurants nearby so it means a trip into town or to the coast for eating. We visited Katwijk which is on the coast about 20 min drive for restaurants. They are right on the beach looking out over the sea. Lovely to watch the sun set which we did on three occasions. Good variety of food at reasonable (for Holland) prices. The hotel restaurant is nice, we had two team meals there and the hotel was very accommodating and helpful.

Will not repeat what previous reviewer has written but would agree fully with that review.

Would recommend this hotel if you don't mind eating at the hotel or travelling to restaurants.

Room Tip: Ask for an outside room and inner rooms can be bit noisy.
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, June 25, 2014
Dear guest, Thank you, what a lovely review. We're very glad you enjoyed our accommoadtion and its facilities. Surely we'll forward your nice comments to our entire staff, they will really appreciate it. Also good to hear you appreciate we help the environment, we noticed a lot of guests appreciate this as well. Again, thank you very much for your feed back. And for the future, hockey tournement or not, please come back soon! Kindest regards, The Holiday Inn Leiden Team
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Leigh-on Sea, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 23, 2014

I was here for 10 days on a group booking and the hotel and staff could not have been more flexible and helpful to us. They helped us organise a birthday party, gave us access to a meeting room every day, provided an information board and helped out with all manner of enquiries. And none of it seemed any trouble. Rooms and amenities were good, bar area had atmosphere and decent food. All in all a very good experience.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, June 24, 2014
Thank you for your review! We really appreciate all your kind words and we'll share them with our staff. Good to hear you enjoyed your stay with us and that you appreciated the help from our employees. May we have the pleasure of welcoming you back soon? Please do! Kindest regards from The Holiday Inn Leiden Team.
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Dundee, United Kingdom
Top Contributor
206 reviews 206 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed June 19, 2014

Stayed 11 nights part of a group booking ( playing hockey) so a longer stay than normal holidays. Friendly welcoming efficient staff on checking in, who explained parking at rear for easier access to our room, Our room on first floor 253, the walkway outside our room overlooked part of the restaurant and the play area, yes there was some noise our first weekend, but it wsnt too early, I believe it was a local holiday, similar to our long weekends Fri to Mon, so the hotel restaurant was busy with familys, play area was busy too, but the hotel is really family friendly, with the play area, table tennis, pool, cycle hire, so its your choice if you want to stay here, after the Monday it wasnt so busy. Room with air condition (not everyones favourite) was clean and spacious queen size bed,( as we got an upgrade), fridge, tv, desk, easy chair very comfortable, spacious bath with shower, good quality towels, room cleaned to a very high standard.Good choice of food for breakfast, everything you could ask for, fruit, cereal, cold meat, cheese, rolls toast, bacon eggs sauages etc something to suit all tastes, the staff very friendly. Didnt eat in the restaurant , there was a lobster deal on , which made the restaurant very busy every evening, but as we ate out this didnt effect us noise wise. Theres a bar next to the restaurant with friendly staff, if during the day you want to have a drink and take it outside. The Ocean Bar inside the hotel is also very nice, very friendly staff, thank you to Nico, J W & Colinda, during our stay they made ourselfs and the rest of our group very welcome, and remembered our drinks and room number when we both visited, special thanks to J W for booking the restaurant and taxi for us, on our last night (Saturday 14th June) the four of us really appreciated, your very kind gesture at the restaurant, we did go into the bar to say thank you properly but you had finished working. The hotel has a courtesy bus into Leiden but due to the times when we went out it wasnt running, but a very handy bus stop just round the corner at McDonalds its only 2e into the centraal, stops on the opposite side of the road on your return, or you could walk 20 minutes or so, or hire a bike from the hotel and cycle, hotel is very central. A really good hotel, and Leiden is a very nice place, plenty of restaurants to choose from, some which can be a bit expensive, if your on a budget there are still plenty that are cheaper and just as good, as a team we visited both, the place is very laid back, so dont expect speedy service, in bars, cafes & restaurants as they all take their time, its just their way, its nice they dont rush you, you just take your time, have a drink sit by a canal and watch the boats go by, bliss :)

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, June 23, 2014
Dear guest, Thank you for your extended review concerning your stay with us (hockey group). We forwarded your nice comments to our entire staff and we especially inform Nico, JW and Colinda, they all will really appreciate your kind words. We're glad you enjoyed your stay in our hotel and the city of Leiden. Thank you. Kindest regards, The Holiday Inn Leiden Team.
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Top Contributor
141 reviews 141 reviews
Reviews in 64 cities Reviews in 64 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is only a review about the Garden Restaurant of this hotel. I live in the neighborhood and go here quite often for the Italian buffet since it has a wide range of nice dishes and for a good price quality ratio. Worth to mention is that twice a year, mid June and September, they have a lobster buffet week. This offers as much as you can eat Canadian lobsters. These are prepared in five different styles for the main course, every year with changing preparations. in addition many differents choices of lobster specialties for apetizers and large supplies of freshly grilled lobster.

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, June 24, 2014
WOW, Thank you for your very nice feed back. We're very glad that you enjoy our popular Italian and lobster buffets in our Garden restaurant. As a good 'neighbour' we hope to welcome you back real soon! Kindest regards from the Holiday Inn Leiden Team.
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Amsterdam, The Netherlands
Top Contributor
96 reviews 96 reviews
86 hotel reviews
Reviews in 70 cities Reviews in 70 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed June 3, 2014

Stayed here for a single night, to gain enough points in the IHG Big Win challenge.

Hotel was a bit of a walk, about 20 minutes from Leiden Central Station, behind some university buildings and a business district. Not the best location for exploring the city. Reception was large and staff was friendly and efficient. We were given a room on the far end of the building, facing outward. We walked through the inner courtyard, which looked very nice, though it was swarming with screaming children. There was a pool (full of screaming kids again) and a small gym (empty, looked well-equipped though) near this courtyard.

Our room was old and looked like a roadside motel in the United States, in the 80's. We had a view of the hotel marquee outside, which used the old Holiday Inn logo to add to the 80's vibe.

Though old, the room was very clean and well maintained. The bed was comfortable and we had a great night's sleep. The bathroom was dated as well, but again clean and well maintained. Wifi in the room was somewhat slow, but stable and free.

Probably won't stay here again, unless I get really nostalgic for some USA-roadtripping feels.

Room Tip: The window of the room faces into the hallway, so rooms on the outside at the far ends of the corrid...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pedro008, Guest Relations Manager at Holiday Inn Leiden, responded to this review, June 5, 2014
Dear guest, Thank you for your review. Good to hear you had a great night's sleep (we recently renewed the mattrasses and pillows in all rooms), you found the room and bathroom clean and our staff friendly and efficient. We'll forward your kind words to all employees. We look forward to welcoming you back in the future. Kindest regards from the Holiday Inn Leiden Team.
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Additional Information about Holiday Inn Leiden

Address: Haagse Schouwweg 10, 2332 KG Leiden, The Netherlands
Phone Number:
Location: The Netherlands > South Holland Province > Leiden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Leiden
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Leiden 4*
Number of rooms: 200
Official Description (provided by the hotel):
Holiday Inn Leiden is located in Leiden which is best known as Rembrandt's birthplace. Famous for her cobbled streets, beautiful canals, Pilgrim fathers and museums ( Corpus, Naturalis). We are centrally located between Amsterdam and The Hague, near North sea beaches, Leiden University and Bio Science Parc. Holiday Inn Leiden offers 200 comfortable Superior, King- and Executive hotel rooms with air conditioning, a variety of leisure facilities, a stylish Garden restaurant, Ocean bar, gift shop and meeting facilities. Hotel guests have free access to our private parking For the necessary relaxation our mini gym, indoor swimming pool with sauna, kids play area and bike rental are at hand on our own property. Please note all public areas are non smoking. Our comfortable standard rooms are provided with 2 double beds and can accommodate a maximum of 4 guests. King rooms and Executive rooms (max. 2 persons) are also available. We guarantee a successful meeting in one of our 14 meeting rooms. All meeting rooms are provided with air conditioning, wireless high speed internet (at a surcharge) and comfortable seats. All technical equipment upon request. Thanks to the combination of all these ingredients, Holiday Inn Leiden can provide lively and stylish accommodation for you in the heart of the Randstad conurbation. ... more   less 
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Also Known As:
Holiday Inn Leiden Hotel Leiden
Leiden Holiday Inn

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