Stayed here with a group of friends for a weekend break. The hotel is clean and pleasant. The beds are comfortable. The rooms are well appointed. Beds are comfortable. There is good wifi coverage throughout. Small gym and a spa. The grounds are well-kept. It is also pleasantly situated just a few steps of the old town. It has a car park in front, which helps in a city like Utrecht. Overall a good place to stay, very correct. However, I am surprised it is rated as five-star, as it lacks the personal touch and the attention of staff one expects in that category. So overall, a convenient and pleasant place to stop, but not quite a destination you would choose to be pampered.
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