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“Right place to stay” 4 of 5 stars
Review of Park Plaza Utrecht

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Park Plaza Utrecht
4.0 of 5 Hotel   |   Westplein 50, 3531 BL Utrecht, The Netherlands   |  
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Ranked #10 of 21 Hotels in Utrecht
Napoli
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Right place to stay”
4 of 5 stars Reviewed August 27, 2014

Perfect to visit Utrecht; near the railwaystation not too far from City center; The room are spacefully, and silent, we had two different double room one best of other; the higher floor are less confortable then the lower floor due to renewal room. be carefull the parking is not free!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michel m, Front Office Manager at Park Plaza Utrecht, responded to this review, September 11, 2014
Dear Pellikanweg ,

Thank you for your nice comments about the Hotel, this is much appreciated.
Concerning your comments about the Parking, you are right. We charge for parking, €4.00 per hour. the maximum fee for Hotel guests is €18.50 for 24 hours, with the possibility to leave the car all day on the check out day.

We hope to welcome you back in the near future.

Regards.
Michel Meeues
Front Office Manager
+31 30 29 25 160
mmeeues@pphe.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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546 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Alicante, Spain
1 review
3 of 5 stars Reviewed August 26, 2014

Comfortable hotel with friendly staff, but badly soundproofed rooms. It is next to the train station and the train noise is heard in the rooms, which is a serious problem for good sleep. Breakfast is good.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Front Office Manager at Park Plaza Utrecht, responded to this review, August 31, 2014
Dear Jose Antonio M ,

We would like to take the opportunity to thank you for completing this revieuw.about your stay in Park Plaza Utrecht.
This helps us to maintain the quality of our products and services.

The location of the Hotel has lots advantages unfortunately the city center comes with some noise, our sincere apology that this was disturbing for you.

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160
mmeeues@pphe.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catania, Italy
1 review
4 of 5 stars Reviewed August 25, 2014

Very convenient location, close to the station and not far from downtown. Good facilities and good value for money. The rooms are fine, perfectly soundproofed, and the service too. can not comment on the food because I did not have any food in the hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Front Office Manager at Park Plaza Utrecht, responded to this review, August 31, 2014
Dear Eva G,

Thank you! it is always good to read that our guests are satisfied with their stay in Park Plaza Utrecht.

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160
mmeeues@pphe.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed August 22, 2014

Sauna was dangerous. It might burn entire building any time. Watch out that.

Big problems with payments. Asked deposit because of minibar and that was empty. Now after 3months havent pay back deposit.
Customer service was ok. Room decent. Food eatable.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Front Office Manager at Park Plaza Utrecht, responded to this review, August 26, 2014
Dear Marko,

We were in contact about this situation already and I personally apologize for this, I was in the supposition that all was taken care of I send your email from last week to our Financial Controller.

Concerning the Sauna I can tell you we adjusted this immediately after you gave us your comments.

I will make sure all will be taken care of.

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160
mmeeues@pphe.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 17, 2014

Very convenient for rail and trams. Friendly staff on reception. Rooms comfortable with all the facilities. A bit of noise from the railway one side and construction the other, didn't affect mt sleep though.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBroers, General Manager at Park Plaza Utrecht, responded to this review, September 30, 2014
Dear SpeakerBill,

Thank you for your review!
We hope to welcome you back in Utrecht soon.

Travel safe,
Shaun Broers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

Friendly people at the reception desk, spacious room, great beds. Parking seems expensive but you can park your car at the P+R parking Muziektheater, which is only 3 stops away by bus. You can park the car 24h/5 euros, bus ticket to go and return for 5 people maximum included. We didn't take the breakfast in the hotel, there are great breakfast places in walking distance in the city centre.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Front Office Manager at Park Plaza Utrecht, responded to this review, August 26, 2014
Dear Peter D,

Thank you for your nice comments, this is much apreciated!

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160
mmeeues@pphe.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mol, Belgium
1 review
5 of 5 stars Reviewed August 12, 2014

Very clean room, extremely helpfull and friendly staff, who obviously work well together, and have fun in their job. Didn't have breakfast because we found it a bit too expensive (20 euro's per person per night) but since the train station is so nearby, there are a lot of other options. I did enjoy one lunch in the brasserie at the hotel. At first I thought it was very expensive to, but I did get value for money here. the omelet was huge and very good. Unfortunetly I didn't make use of the fitness or sauna, which were free. The location is very good, but unfortunate that they are working on the streets, station and city all around the hotel. Can't wait to come back and see the city when everything is finished. I will definitely be staying in this hotel again when that day comes.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Front Office Manager at Park Plaza Utrecht, responded to this review, August 26, 2014
Dear Annemie V ,

Thank you for your nice comments about the Hotel, this is much appreciated, we will share this with our staff.
We are aware of the looks of the surroundings but are convinced the situation will improve during the coming months.

On behalf of our entire staff here at Park Plaza Utrecht we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind regards,
Michel Meeues
Front Office & Reservations Manager
Park Plaza Utrecht
+31 30 29 25 160
mmeeues@pphe.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Utrecht

Address: Westplein 50, 3531 BL Utrecht, The Netherlands
Phone Number:
Location: The Netherlands > Utrecht Province > Utrecht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Utrecht
#5 Romantic Hotel in Utrecht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Utrecht 4*
Number of rooms: 120
Official Description (provided by the hotel):
Park Plaza Utrecht is a four star property very centrally located; Utrecht Central Train Station, Exhibition Center 'De Jaarbeurs' and the historical city centre are situated within walking distance of the hotel. The 120 guest rooms offer all modern comfort. Free wireless internet is in the entire hotel available. Drinks and dishes of the a la carte menu can be enjoyed in the bar, brasserie or restaurant. Park Plaza Utrecht offers as well a sauna, fitness and (paid) private parking facilities. So the ideal location to stay in during your time in Utrecht! ... more   less 
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Also Known As:
Park Plaza Utrecht Hotel Utrecht
Utrecht Park Plaza

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