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“Extremely good hotel and restaurant. Romantic rooms.” 4 of 5 stars
Review of Hampshire Hotel - Lumen Zwolle

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Hampshire Hotel - Lumen Zwolle
4.0 of 5 Hotel   |   Stadionplein 20, 8025 CP Zwolle, The Netherlands   |  
Hotel amenities
Ranked #3 of 9 Hotels in Zwolle
Eindhoven, The Netherlands
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Extremely good hotel and restaurant. Romantic rooms.”
4 of 5 stars Reviewed November 15, 2012

I've been there one night for a business trip.
The room was very nice and clean, with a window on a high floor which cannot be open for safety reasons. But customizable airco, therefore was ok. The bed was comfortable, the bathroom not that big but a considerable effort was put in the shower. It is divided from the bedroom by an opaque glass which creates a romantic atmosphere in case you stay in the hotel with your partner.
The restaurant is very good. Nice presentation of the plates, affordable price, nice staff. There is also a nice hall where you can relax after dinner drinking a beer or a glass of wine ordered at the hotel's bar.
Strongly recommended!

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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351 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Trondheim, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012

Stayed here for a few days in July. The A/C was very good - didn't hear it at all. Yje room was excellent with a cool solution to it. (It's the 3rd hotel in 2012 that has frozen glass between the shower and the bed area. Must be a trend.)

The breakfast was also very nice, a few extra treats witch is always good.

Even though it was outside of the center of Zwolle, I'd stay here again.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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amsterdam
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 9, 2012

I have stayed here for several nights over the past weeks. The location is poor compared to other hotels in Zwolle, the city centre is too far to walk. There is also construction going on on the nearby roads and this makes the hotel tricky to find at first, a few signs would have helped! I have heard this from other people who stayed there too so it's not just me.

As for the building itsself, it's modern and new which is a plus compared to other places in the city. It's spacious and has some nice artistic touches as well. Careful if you don't like soft beds. I have had a few rooms with very soft beds which may cause problems for people with backaches. One night I had a harder bed so perhaps you need to ask for it. Bathrooms are spacious and nice, I had a room with a bath which was big enough for 2 people at least.

Front desk staff is very friendly and courteous as is the restaurant staff.

Unfortunately I found attention to detail is lacking. One night my sheets were badly stained and on several nights bathrooms were not clean. Housekeeping needs a kick up the butt if you ask me! Service at breakfast was disappointing too with staff not asking if you'd like coffee or tea. I would certainly expect this service at the rates I paid.

All in all this is a pretty good business hotel but there is certainly room for improvement in the housekeeping and service department.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oostkamp, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 20, 2012

Stayed at the Hotel Lumen for a few nights. This modern stylish hotel did offer great rooms, with large amount of tv services in the room. Breakfast is ok as the service and staff is really helpfull...

Few rooms are available who do give a view on the pitch of Fc zwolle where you would be able to watch teh live games of the Eredivisie...

The fire alarm is still working as it went off during one of the nights (probably somone enjoyed a nice cigar on his room) :-)

They do offer a frequent stqy program called friends of hampshire...

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Aalst, Belgium
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 13, 2012

We used this hotel for a one night stay in Zwolle without using the restaurant. The hotel has a shared parking with the football stadion so it could be busy those days.
The room we got had no view what so ever. We faced a wall, for us that doesn't matter but it cost the hotel the excellent rating. The staff is very friendly and prepared for your stay, when we walked in all the papers where ready. The whole check in was done under 5 minutes. Lots of people say that the hotel is far from the center. Zwolle isn't that big. The hotel is located at the border of Zwolle but certainly not far from the center. We would advice the hotel it's very nice and one of the rare hotels where the pictures really represent the hotel.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GrandWinston, General Manager at Hampshire Hotel - Lumen Zwolle, responded to this review, June 18, 2012
Thank you very much for your review. We appreciate the fact that you have taken some time to share your opinion about our hotel with other users of Tripadvisor.
We look forward to welcome you again in our hotel and Zwolle. And if you ask for a room on the second floor on the frontside, or the third floor and up, you will have a nice view as well.
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Geneva, Switzerland
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 27, 2012

I stayed here after a long hot day of cycling on the LF9. The spacious room, walk-in shower, and huge was very welcome. I dined in the spacious Brasserie de l'Equipe and was very pleased. I appreciated the Nespresso coffee machine with free capsules in the room. The only criticism is that it is located on a busy street outside of town. However, the room was very well insulated and I didn't hear the traffic.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GrandWinston, General Manager at Hampshire Hotel - Lumen Zwolle, responded to this review, May 29, 2012
Thank you very much for your review. We are pleased that you enjoyed your stay with us and hope to see you again in our hotel in the future.
And for your information: we also have hotel rooms located at the backside of the hotel, giving an overview of the country-side behind the hotel.
There is no traffic there!
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Tampa, Florida
Top Contributor
92 reviews 92 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 17, 2012

Ok, I'm not going to downgrade this hotel because of sneezing from pillows (another reviewer), I'm not going to downgrade this hotel because the parking is extra (yet another reviewer), those are very shallow reasons to tarnish a hotels reputation on TripAdvisor.

I'm going to review this hotel based on my overall impression which was very very good.

From he very start "Wow factor" oozing from everywhere, lobby, restaurant and bar.

Amazing Design and room I had was amazingly large, functional yet modern.

Reception was excellent (yet they didn't really know where the gym was) and the hotel food was very very good (had the seared Tuna Special). Eventually found the Gym and it was excellent, very small but all you really need.

In short this design hotel at Eur 120 / night was an amazing value although I skipped the Eur 20 for breakfast.

Looking forward to my return to Lumen Hotel, I really loved it and the large group there for business seemed to agree.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Lumen Zwolle

Address: Stadionplein 20, 8025 CP Zwolle, The Netherlands
Location: The Netherlands > Overijssel Province > Zwolle
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Zwolle
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hampshire Hotel - Lumen Zwolle 4*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome in Hotel Lumen in Zwolle. A stay in our brand new hotel can be described as a unique and warm experience. Whether your stay is for business or leisure, we will make sure your stay will be one worth remembering. Hotel Lumen has 125 'state-of-the-art' hotel rooms and suites, of which are 90 Comfort rooms, 10 Logia rooms, 20 Executive rooms, 3 Business suites and 2 Suites. ... more   less 
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