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“Worst service I have ever experience” 1 of 5 stars
Review of Strandhotel Zandvoort

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Strandhotel Zandvoort
3.5 of 5 Hotel   |   Trompstraat 2, 2041 JB Zandvoort, The Netherlands   |  
Hotel amenities
Ranked #13 of 26 Hotels in Zandvoort
Nurnberg,Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Worst service I have ever experience”
1 of 5 stars Reviewed July 15, 2013

The location of the hotel is nice. Near the beach and the view is good.
But the room is not clean when we arrived. There were hairs on bed and juice on the promotion cards on the table. There is no any room service after 10 pm. or anyone can fix our TV. The front desk refused to talk and hang up the phone. Also refused to let us talk to the manager. The hotel was the last nite we stayed in Zandvoort. Totally ruined our vacation. After this night we decide to go home asap.

Room Tip: high floor is good. check everything is your room right after you check in in case no one else work...
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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28 reviews from our community

Traveler rating
    2
    9
    11
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Brussels, Belgium
Top Contributor
87 reviews 87 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed October 21, 2012

We stayed at the hotel for one night: the room was very comfortable even if we asked for a double bed room and we got two single beds close to each other. The kitchen is small but very handy and fully equipped (including fridge and microwave oven). The reservation gave us access for two days at the acqua park located a few meters away with very nice swimming pools and water games for kids.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 9, 2012

We had a really good time in this little apartment with it's spectacular view over the sea. The rooms are clean, kitchen is little but functional, beds are good and the staff is friendly.When you book a room in the Strandhotel you get free use of the facilities of the center Parcs next door. Also the big pool, which is really fun.
We were happy to have a little kitchen because the fun at night and the quality of restaurants is really limited during the winter. It is practically on the beach but a little stroll to the city center.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Zurich, Switzerland
Top Contributor
52 reviews 52 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 5, 2012

The room was clean but paint was coming off some places, we have been here before a few times because of the magnificent view. But in the meantime the hotel is worn down and the value for money is not good enough anymore.

Room Tip: Get a room on floor 7 to 9 for th ebest possible view over the sea
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  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rotterdam, The Netherlands
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 23, 2011

We stayed for 2 nights in this hotel in a room with a small kitchen. However rooms feel old and bathroom is also ready for a refurbishment given the normal cost of this room. With wind there is a serious draft in the room. Also our booking via booking.com was a mess.
View is amazing given the right weather and location to beach, circuit and center are convenient. For kids the pool etc is nice but for us without kids no added value. Breakfast buffet is pretty good. Have to chose between this and NH would be NH but both are not good, a really quality hotel for a reasonable price I have yet to find in zandvoort.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wales
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 11, 2011

We chose Zandvoort as a touring base, as our first choice in Haarlem had been booked up. Zandoort is not the prettiest of Dutch town - its dour grey buildings complement the gloomy North Sea fog of a chilly spring evening. Strandhotel is very much in keeping with the architectural style of its neighbours.

On the positive side, the rooms are adequately sized and furnished, with their firm beds and comfortable seats. Once the sun is out, views of the beach are actually quite pleasant, whilst the several restaurants and bars below the Promenade will entice you sample the ambience of the resort.

Which is just as well, as the rather tempting description of the themed buffets on the hotel menu turned out to be a disappointment. Around E25 per head is a steep price for canteen-quality food. Late diners should also be warned that the hotel restaurant closes at 19.30 (18.30 BST). The restaurant on the opposite side of the road offers freshly-cooked food with more flexible hours and a pleasant beach-front location.

Hotel guests can use the pool at the nearby CentreParks free of charge, but this is designed more as a leisure pool than for proper swimming.

The train station is just 7-8 minutes away, and provides a half-hourly service to Haarlem and Amsterdam. Do bear in mind that the ticket machines in Zandvoort do not accept notes or some cards. They do accept coins, which means having to save up a lot of small change.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Little Rock, Arkansas
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 12, 2010

The location of this hotel is phenomenal! Right on the beautiful, sandy beach. The staff was very helpful & friendly and spoke English well. Very kid friendly and fun with squash, tennis, badminton, ping-pong, bowling, basketball, 2 mini golf courses, indoor/outdoor pools, and a sauna to keep everyone entertained while not at the beach. Shopping and restaurants all within walking distance. The room was spacious & clean. Our only complaints: the water temp in the shower fluctuated between too hot & too cold, & the sheets on the bed were unbearably scratchy! We'll bring our own next time. Otherwise, it's fantastic!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Strandhotel Zandvoort

Address: Trompstraat 2, 2041 JB Zandvoort, The Netherlands
Location: The Netherlands > North Holland Province > Zandvoort
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #13 of 26 Hotels in Zandvoort
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Strandhotel Zandvoort 3.5*
Number of rooms: 118
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