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“Ok.........” 3 of 5 stars
Review of Bastion Hotel Amsterdam / Zaandam

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Bastion Hotel Amsterdam / Zaandam
3.0 of 5 Hotel   |   Wibautstraat 278, 1505 Zaandam, The Netherlands   |  
Hotel amenities
Ranked #4 of 4 Hotels in Zaandam
Palma de Mallorca, Spain
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
“Ok.........”
3 of 5 stars Reviewed December 19, 2013

This is a Business hotel so one should not expect anything else. We found the beds comfortable, A/C satisfactory and staff friendly enough indeed. We were sadly hit by the smell of stale tobacco the moment we walked in to the hotel front door as the smoking room situated just off the reception area had its door wide open which remained the case for the two and but days we were there. The bedroom doors DO slam shut at all hours of the night which is disruptive if you are keen on your sleep but it is a hotel I imagine designed to cater for contractors and temp staff operating in the surrounding factories and shipyards........
The staff appeared to be far too few as the receptionist on both days we were there spent their time rushing between checking people in or out as well as serving breakfast and dinner! Dinner mind you surprised us as was really rather tasty and certainly plentiful. If you have business in this area the the hotel is a sensible option but it is not a Holiday destination or somewhere to stay whilst on holiday.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, January 2, 2014
Dear guest,

Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
West Kirby
Top Contributor
99 reviews 99 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed November 4, 2013

Good bar, rooms small and tired, you really need a car, not in an easily accessible location, min 15min walk from nearest station

Booked online and paid but then get a bill for 'tax' on departure. About 40m walk from the stadium. Really is a fairly basic business hotel, but 5min taxi to shchipol.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, November 11, 2013
Dear guest,

Thank you very much for the comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Top Contributor
146 reviews 146 reviews
38 hotel reviews
Reviews in 55 cities Reviews in 55 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed here for only 2 nights but was pleasantly surprised with it! The rooms are in very good condition and very modern. The hotel is just a 2 minute walk from the bus stop and a 5 min bus journey from Schipol. I would definitely recommend this hotel to anyone and will be staying here again in the future!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, October 23, 2013
Dear guest,

Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

Spent here 4 nights in September, hotel is not bad all in all, but I'm sure there could be better matches to find on Amsterdam surroundings. It should be 4* hotel, but I would rather add only 3*.

Friendly staff, but quite chaotic, with wrong informations and data they are handling.

Dinner meals were also not bad and breakfast was excellent.

Room was nothing special, they said it was better quality (superior or deluxe), but I've seen much, much better ones... despite that it was rather clean and good maintained.

Location... well, few steps from local crematorium and not far from bus stop. Bus lines 391 and 392 are driving to the Amsterdam city centre, it takes from 30 to 40 mins getting there. Taxi is some 40€.

Enjoyed walking to Zaandam city centre next to Zaan river banks... Lots of small cafes and shops.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, September 17, 2013
Dear guest,

Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
coventry
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2013

We had to stop here as our apartment we had booked wasn't ready , we were quite surprised lovely clean hotel very freindly and accommodating staff , went out of their way to please you. As we were working at the Rai exbn centre , the location was excellent , admittedly it is a tram ride into the tourist attractions but we hire a bike lovely route through vondel park . Breakfast and evening meal were very good, rooms standard but adequate for the price. All in all a good stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, September 10, 2013
Dear guest,

Thank you very much for the positive comments which you wrote on Tripadvisor. Such comments supports me and my colleagues to provide our guests a good service. The Bastion Hotel Groep strives to always meet and exceed the expectations of our guest.

I hope to meet you again in one of the hotels from the Bastion Hotel Groep.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2013 via mobile

We went during an event weekend and there were no hotels available in the city. The hotel was cheap so we saved money but we also spent a lot overall in buses, taxis and time to get to where we wanted to go. Rooms are fine if you're just sleeping and showering.

Stayed August 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, August 20, 2013
Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again in one of our hotels.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mlada Boleslav, Czech Republic
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 4, 2013

I chose this hotel with 5 of my friends because of the price. It's quite far from Amsterdam, but also far more cheaper than hotels in Amsterdam. The rooms were quite big, well-equipped (TV, electric kettle, mugs and coffee,...) and perfectly clean. The receptionists spoke English and were at the place all night, so it was not a problem to came late at night.
Although the hotel is quite far from Amsterdam, there are two bus stops nearby and buses to Amsterdam run every 15 minutes all day. At night there is a special line running every hour. If you want to save some money, I recommend you to get off the bus at the stop "Klaprozenweg" and take a ferry to Amsterdam for free which runs also every 15 minutes. If you were interested in the city of Zaandam, the centre is a 15 minute walk.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Owner at Bastion Hotel Amsterdam / Zaandam, responded to this review, August 6, 2013
Dear guest,

Thank you for the comments which you left on Tripadvisor. We try to meet the expectations of our guests and I believe we did achieve this.

I hope to meet you again in one of our hotels.

With kind regards,
Maik Willems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bastion Hotel Amsterdam / Zaandam

Address: Wibautstraat 278, 1505 Zaandam, The Netherlands
Location: The Netherlands > North Holland Province > Zaandam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Zaandam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bastion Hotel Amsterdam / Zaandam 3*
Number of rooms: 80
Official Description (provided by the hotel):
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Deluxe Hotel Amsterdam/ Zaandam-Zuid offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / Accessibility Bastion Deluxe Hotel Amsterdam Zaandam-Zuid is easy to be reached, by car, along the A8, exit 1. For travelers that have to be in Amsterdam, this hotel is a good choice. The centre of Amsterdam is only 20 minutes away. The famous Zaanse Schans with its beautiful Dutch windmills is only 4 km away from the hotel. Rooms The hotel has 40 comfortable deluxe rooms and 40 comfort rooms. The comfort rooms are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, airconditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Amsterdam Zaandam- Zuid guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. ... more   less 
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Also Known As:
Bastion Deluxe Hotel Amsterdam Zaandam
Bastion Hotel Amsterdam / Zaandam North Holland

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